SEAGM FAQs

SEAGM Mini Apps

• FAQs: SEAGM Mini Store in MonPay App.
• How to retrieve code purchased from Toki x SEAGM Ministore?
• How to place an order in SEAGM Oppo Mini-Store?
• FAQs: SEAGM Oppo Mini-Store.

Payments

• How to generate an e-invoice after spending in SEAGM?
• FAQs: What should I do if an order has been placed but selected on the wrong payment option?
• FAQs: My PayPal account had been deducted, but status in SEAGM account shown "Pay Now/Expired".

SEAGM Account

• How to complete the SEAGM KYC verification process quickly and smoothly?
• FAQs: SEAGM Account Identity Verification.
• FAQs: SEAGM STAR Rewards Program.
• FAQs: SEAGM Two-Factor Authentication [2FA] Login.
• FAQs: Order placement error "Your IP (1234:5678:900::000) has changed, Please recreate payment"
• FAQ: SEAGM Credits Sub-balance

Order Status

• FAQs: Direct Top-Up Order Issue In SEAGM.
• FAQs: My order was not delivered on time.
• FAQs: SEAGM Pre-order

Mobile Recharge

• FAQs: Maxis/Hotlink mobile recharge
• FAQs: SEAGM Mobile Recharge.

Gift & Game Card

• FAQs: Game/Gift Card Code Error During Redemption.
• FAQs: Will it be digital or physical code once payment is made?
• FAQs: Roblox Gift Card purchased from SEAGM.
• FAQs: Region restrictions on game cards/codes
• FAQs: Flexepin Prepaid Voucher

Official Game Support Guides

• Steam Wallet Codes: Errors and Recommended Solutions
• How to contact Steam Support?
• How to submit a ticket to FreeFire support if diamonds purchased in SEAGM were not received in-game?
• Fix problems with Google Play gift cards: Errors and Recommended Solutions