FAQs: Atome payment error "Oops! Something went wrong. Please link a credit card and try again."
1. Why does this error occur?This error is specific to Atome MY users and usually occurs when you have reached your credit card limit on Atome’s platform. Even if a credit card is already linked, Atome may block the transaction once the limit has been fully utilised or restricted by Atome’s internal
FAQs: Error "Payment method is not allowed to purchase this product."
When trying to make a purchase, you might encounter the error: “The payment method is not allowed to purchase this product.”1. Why do I see this error?This error occurs because the payment method you have selected is not supported for this specific product. This restriction is automatic and fixed by
FAQs: Error 'Page outdated. Please refresh the page.'
Sometimes, if a page has been left open for too long, you may see the error: “Page outdated. Please refresh the page.”See the screenshot below for reference.This happens because the information on the page is no longer up-to-date. Follow the steps below to refresh the page and continue your order sm
FAQs: Account Not Authorized to Make Purchases.
If you encounter the error below when trying to make a purchase, your account may be temporarily restricted. Please refer to the FAQ below for guidance on why this issue occurs and how to restore your purchasing access.1. What does “Your account is not authorized to make purchases” mean?This message
Understanding SEAGM’s Refund Policy: What You Need to Know.
Are SEAGM Purchases Refundable?By default, most digital products on SEAGM are non-refundable and non-exchangeable once delivered. This is because items like game credits, digital codes, or gift cards cannot be returned once they’ve been revealed, credited, or used.Situations that can
Check Before You Pay: How to Avoid Top-Up Errors on SEAGM.
When topping up game credits or items through SEAGM, it is essential to provide accurate details. Even small mistakes, such as entering the wrong number, misspelling a name, or selecting the wrong server or region, can result in the credits being sent to another player’s account, causing loss of the
FAQs: My PayPal account had been deducted, but status in SEAGM account shown "Pay Now/Expired".
1. What should I do if my status in PayPal shown was under "completed" and the amount is already being deducted, but in the SEAGM account shown was "Pay Now/Expired"?
No worries! For payment under pending review, your PayPal account might show payment deducted and completed, but in SEAGM order stat
FAQs: What should I do if an order has been placed but selected on the wrong payment option?
1. I have clicked the wrong payment method during checkout, am I able to cancel or change the payment method?
Once you have realized that you selected the wrong payment option, kindly follow three ways below to change the method:
(a) You can click on the Back button on your tab and return to t
How to generate an e-invoice after spending in SEAGM?
SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's