Note: Check your SEAGM account for updates on your recent orders. A red dot under User Profile in the Notifications section indicates new messages or order notifications.
1. Will my code be delivered digitally or physically after payment?
SEAGM delivers all codes digitally to your SEAGM account after successful payment.
2. How long will I need to wait to receive my digital code?
Most gift cards are delivered instantly or within 1–15 minutes after successful payment. Products marked as Pre-Order or Out of Stock may require additional processing time. You will receive an order notification once your purchase is complete.
3. How can I retrieve my code after payment?
- Log in to your SEAGM account.
- Go to My Cards.
- Enter your SEAGM account password. Please make sure you enter it correctly, including the correct uppercase and lowercase letters.
- Click Show Card to display your Code/Pin.
Note: If you signed in using a social media account, you may need to set or reset your SEAGM account password before retrieving your code.
4. Can I request the code to be delivered by email?
No. Your code/PIN can only be viewed from the My Cards section of the SEAGM account used to place the order. An order confirmation will be sent to the email address linked to your SEAGM account.
5. Can I purchase a code and have it delivered to another SEAGM account?
No. The code/PIN will only be delivered to the SEAGM account used to place the order. Please also note that each user is allowed to maintain only one SEAGM account. Creating multiple accounts may result in the related accounts being suspended.
6. Can I reuse a code after redeeming it?
No. SEAGM codes/PINs are generally redeemable only once. Please redeem the code for the full amount where applicable. Any remaining balance after partial redemption may not be recoverable through SEAGM, depending on the product's terms and conditions.
Thank you.
Visit the SEAGM Support site for quick answers and guides.
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