Search User Guide
How to check your order details on SEAGM?
Step 1: Visit the SEAGM website and log in using your registered account.Step 2: After logging in, click the profile icon in the top-right corner of the page.Step 3: Select [My Orders] from the menu, then click on the order number you would like to check.Step 4: After opening the order, you will be
How to purchase Tumile - Live Video Chat from SEAGM?
Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Log in or r
How to purchase MONOPOLY GO from SEAGM?
Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Log in or r
How to purchase My Little Pony: Magic Princess from SEAGM?
Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Log in or r
Can I delete or cancel an order on SEAGM?
Orders cannot be manually deleted or removed from your account.If you have placed an incorrect order and have not made any payment yet, you may simply ignore the order and place a new one. Unpaid orders will automatically expire after 4 hours, and no further action is required.If payment has already
How to place an order on SEAGM?
Step 1: Log in to your SEAGM account using your email address and password. You may also sign in using supported social login options. If you do not have an account yet, click "Register" to create one.Step 2: Browse products through the navigation menu or use the search bar to find the product you w
How to exchange STAR collected in SEAGM?
STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i
How to redeem coupons on SEAGM?
Before you start, here’s what you need to know:Coupons apply only to selected products. If it applies, you’ll see it on the product page.All coupons are subject to stock availability.SEAGM reserves the right to update or modify terms and conditions without prior notice.1. Choose the product you want
How to purchase SMASH LEGENDS from SEAGM?
Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Log in or r
How to purchase Arena Breakout Bonds Redeem Code (Global) from SEAGM?
About:Players around the world can experience a realistic, immersive, console quality gaming experience in the palm of their hands. Featuring a deadly open world called the Dark Zone, Arena Breakout gives players the freedom to play however they desire whether it’s sneaking around or taking out enem
How can I cancel my unpaid SEAGM orders?
There is no need to manually cancel unpaid orders on SEAGM.All unpaid orders will be automatically expired and cancelled within 4 hours if payment is not completed. You may safely disregard any unpaid orders, as they will not affect your account or transaction history.If you still wish to proceed wi
How to view your account transaction history?
Here's how to check your transaction history:1. Sign in to your SEAGM account and go to either "SEAGM Balance" or "SEAGM Credit", depending on the payment method used for your purchase.If you used your available SEAGM Credits for the purchase, click "SEAGM Credit" to view the transaction records.If
How to complete your Gnjoy LATAM top-up in SEAGM?
JoyCoins are the official premium in-game currency used within the GnJoy LATAM platform, including titles such as Ragnarok Online LATAM. They are primarily used to purchase exclusive in-game items, premium services, and other special content available through the official in-game shop.Step 1: Go to
Why is my SEAGM Member Account Locked?
The SEA Gamer Mall membership system includes built-in security features designed to protect customer accounts from unauthorised access. As part of these safeguards, the system automatically limits the number of failed login attempts. For security reasons, all member accounts will be automatically l
How to change my SEAGM account language?
To change your account language, kindly refer to the steps below: Step 1: Register or log in to your SEAGM account. Step 2: Once logged in, on the top right of the page, you will see the language and currency unit. Step 3: Click on the language and currency unit beside the "SEAGM App" and you will b
How to sign in to your SEAGM account on a computer?
To sign in to your SEAGM account using a computer, please follow these steps:Step 1: Visit the SEAGM website and click "Sign In" at the top-right corner of the page.Step 2: Enter the email address associated with your SEAGM account.Step 3: Enter your password and click "Sign In" to access your accou
Why do I need to verify my phone number?
Phone number verification is required to help maintain a secure and reliable platform for all users.By verifying your phone number, we can:Confirm that the account owner is a genuine user.Reduce system risks and help prevent fraudulent or suspicious activities.Enhance account security and support th
Understanding the SEAGM Cashback Program: FAQs.
This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

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