How to complete your GOALS Coins top up in SEAGM?

GOALS is a fast, responsive football game built for pure skill, real competition, and a global community. Gameplay first, free to play, crossplay and unique players. No excuses - just football.Step 1: Register or login to SEAGM, then on the top right side of the page, search "Goals".Step 2: Select "

FAQ: SEAGM Credits Sub-balance

 1. What is SEAGM Credits Sub-balance? SEAGM Credits is a virtual currency for payments on SEAGM.com. Since March 2020, SEAGM has made some changes to our SEAGM Credits Balance system to serve our users better. SEAGM Credits Balance has been changed to a currency-based Sub-balances system.  Sub-bala

How to top up your SEAGM account balance in other currencies?

Important Notes:You can view your main balance and sub-balances under “SEAGM Balance” in your SEAGM profile.Balances in different currencies cannot be merged.Each currency balance can only be used for orders in the same currency. Example:USD balance can only be used for USD ordersSGD balance can onl

FAQs: SEAGM Balance.

Note: Your SEAGM balance will automatically expire if either of the following conditions is met:The balance remains unused for 2 consecutive years; orThere is no activity on your SEAGM account for 2 consecutive years.To avoid balance expiration, we encourage you to use your available balance and kee

Can I delete or cancel an order on SEAGM?

Orders cannot be manually deleted or removed from your account.If you have placed an incorrect order and have not made any payment yet, you may simply ignore the order and place a new one. Unpaid orders will automatically expire after 4 hours, and no further action is required.If payment has already

How to redeem coupons on SEAGM?

Before you start, here’s what you need to know:Coupons apply only to selected products. If it applies, you’ll see it on the product page.All coupons are subject to stock availability.SEAGM reserves the right to update or modify terms and conditions without prior notice.1. Choose the product you want

What should I do if my SEAGM account shows suspended?

Why is my account suspended?Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is

How can I cancel my unpaid SEAGM orders?

There is no need to manually cancel unpaid orders on SEAGM.All unpaid orders will be automatically expired and cancelled within 4 hours if payment is not completed. You may safely disregard any unpaid orders, as they will not affect your account or transaction history.If you still wish to proceed wi

Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

How to activate the Gothic 1 Remake purchased from SEAGM on Steam?

Return to the Valley of the Mines in this faithful remake of the genre-defining open world RPG. Explore a hand-crafted, organic open world that reacts dynamically to your actions. Whether you're a seasoned Gothic veteran or this is your first time being thrown into the colony, you're in for a true R

How to purchase the Gothic 1 Remake [Steam] from SEAGM?

Return to the Valley of the Mines in this faithful remake of the genre-defining open world RPG. Explore a hand-crafted, organic open world that reacts dynamically to your actions. Whether you're a seasoned Gothic veteran or this is your first time being thrown into the colony, you're in for a true R

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to purchase the Adidas Gift Card (US) from SEAGM?

Adidas is a brand that needs no introduction, and getting your very own Adidas shoes and other apparel products at lower prices is a very enticing prospect for those who wish to get stylish no matter what they’re doing. Get your Adidas products now and get chic with the latest fashion trends!Note:  

How to purchase the Dunkin Donuts eGift Voucher [SG] from SEAGM?

Singapore’s favourite everyday, all-day stop for great coffee and bakery items, made fresh always. Terms and conditions: This voucher is not exchangeable for cash. The voucher is valid for 6 months from the date of purchase. No cash is refundable once the voucher is sold. Management reserves al

How to purchase the Isetan eGift Card [SG] from SEAGM?

The Isetan Gift Voucher is the ideal gift for any special occasion, be it for birthdays, weddings, newborns, sponsorships, rewards, lucky draws or as a simple display of appreciation. The holder is open to conveniently select from the wide array of fabulous products from any Isetan Stores in Singapo

How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account.   These are some visual pictures that represent an order status as shown below:  A: If your order sta

FAQs: Regarding Manual Bank Transfer/ ATM/ CDM.

1. Could you let me know to who I should provide the information about my payment in order to proceed? Users shall not disclose bank transfer payment information to any persons or 3rd party. Kindly only submit the information to our official site customer service officer via LiveChat or our SEAGM so

FAQs: What should I do if an order has been placed but selected on the wrong payment option?

1. I have clicked the wrong payment method during checkout, am I able to cancel or change the payment method? Once you have realized that you selected the wrong payment option, kindly follow three ways below to change the method:  (a) You can click on the Back button on your tab and return to the pa