How to view order status?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting "My Orders" page.

These are some visual pictures that represent an order status as shown below: 
Notes: Orders are fulfilled in the order they are received. Your order is not final until payment is received.

 A: If your order status is "paid": Payment well received. 

B: If your order status is "expired": Order expired with no payment made after created for 4 hours automatically. 

or:

C: If your order status is "refunded": Order had been refunded successfully. Kindly contact Livechat support for further assistance. 

D: If your order status is "wait send/ sending": Order is under processing. 

Notes: 

• We'll process orders once received. 
• Different packages are handled by different staff. Therefore, the queue may differ.

E: If your order status is "completed": Order had been completed and fulfilled. 

Thank you.

Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat.

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