SEAGM User Guide

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User Guide

FAQs

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Apps

Orders

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How to generate an e-invoice after spending in SEAGM?

SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's

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How to purchase Summoners War from SEAGM?

An action-packed fantasy RPG with over 100 million Summoners around the world!Jump into the Sky Arena, a world under battle over the vital resource: Mana Crystals.Summon over 1,000 different types of monsters to compete for victory in the Sky Arena.Assemble the greatest team of monsters for strategi

How to purchase Dragon City Mobile from SEAGM?

Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in/regis

How to purchase the Solo Leveling: ARISE OVERDRIVE (Steam) gift card from SEAGM?

Join Sung Jinwoo on his journey to become the world's strongest hunter!Dive into both the original story from the webtoon and new adventures exclusive to the game!Note: Once delivered, all purchases made at SEAGM are non-returnable, non-exchangeable, and non-refundable. Step 1: Login or register an

How to purchase the Allegro Gift Card from SEAGM?

Allegro is one of the leading supermarkets in Poland and your number one shopping place. Find what you are looking for by selecting different sections. Shop clothes, baby products, groceries, sports and outdoor equipment, home goods and electronics. Allegro brings together premium brands under one r

How to purchase the ASOS Gift Card from SEAGM?

ASOS gift card is the perfect choice for anyone who loves to stay on trend and express their unique style. With a wide variety of clothing, shoes, accessories, and beauty products, there is something for everyone to enjoy. Whether you need a new statement piece for a special occasion, a cozy sweater

How to purchase Coffee Talk using the Steam Wallet Code purchased from SEAGM?

Coffee Talk is a game about listening to people’s problems and helping them by serving up a warm drink out of the ingredients you have in stock. It is a game that depicts lives as humanly as possible, while having a cast that is more than just humans. Immerse yourself in the stories of alternative-S