How to activate ARC Raiders (Steam ROW) purchased from SEAGM on Steam?

Note: Disallowed in the following countries - Malaysia, Brazil, Chile, China, Colombia, Costa Rica, India, Indonesia, Peru, Philippines, Thailand, Ukraine, Uruguay, Vietnam.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-ref

How to redeem Allegro Gift Card (PL) purchased from SEAGM ?

Allegro is one of the leading supermarkets in Poland and your number one shopping place. Find what you are looking for by selecting different sections. Shop clothes, baby products, groceries, sports and outdoor equipment, home goods and electronics. Allegro brings together premium brands under

How to redeem Lowe's Gift Card (US) purchased from SEAGM ?

Lowe's offers everything from power tools and appliances to lighting and home décor. The Lowe's eGift Card can help start any home project large or small.Important Notice:All purchases made through SEAGM are non-returnable, non-exchangeable, and non-refundable once delivered.Please have a

How to recharge THE KING OF FIGHTERS AFK ruby using Google Play Gift Card purchased from SEAGM?

About:Get 3,000 Draws, 210,000 Rubies, and 1 Legendary Fighter!Play now and get all the benefits without the ads for 7 days!If you participated in EARLY ACCESS, you can receive the pre-registration reward, 'VICE', at the official global launch.The legendary fighting game The King of Fighters returns

How to make payment via Physical Store?

For Physical Store (7-eleven):Step 1: Log in to your account, select your desired item. Step 2: At the checkout page, check your order details and click pay now. Step 3: On the Payment page, select offline payment and click “7-Eleven” as your preferred payment method payment then

Why did my payment attempt fail?

The payment you're referring to may have been stopped by the payment source. When a payment is stopped, it may be a pattern associated with higher-than-normal risk detected by the internal security system. Failed payment may be caused by one of the following reasons:1. Insufficient balance in your b

I have made payment successfully but my order status shows unpaid.

(A) Offline Payment Method - Fund transfer via internet banking/ ATM/ CDM.If your funds have been debited from your bank account or cash successfully transferred, kindly save or take a screenshot of the payment receipt as proof and contact our customer support via LiveChat immediately to claim the o

Why is my order status unpaid when the amount has been deducted from my card?

I have successfully made my payment through online payment via the Credit/Debit Card method. Why is my order status still unpaid?1. For each payment that goes through our system, the fitting amount will be put on hold on the card.2. If our system rejects the payment, resulting in a payment failure,

How to apply a refund for Stripe payments (Credits/Debit card )?

You can request a cancellation/refund of your orders that are paid but not completed, non-delivered, or non-disputed.1. Where can I request, and what do I have to notice？You can find our Customer Support via LiveChat to provide your payment information. We will process the refund immediately upon yo

Why is the transaction amount charged on my card/wallet different from the amount shown on my order?

SEAGM is in collaboration with several payment service providers, which offer different kinds of payment channels to enable customers to make payments globally and easily. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate w

What are Payment Processing Fees?

When registering in SEAGM, you agree to pay the payment processing fees incurred for orders placed using our payment method. Many payment method processors charge transaction fees that include both a fixed fee and a percentage fee based on the total sale price of the item. These rates and percentage

Regarding identity verification for payment under Credit/Debit Card.

A buyer who paid using a credit/debit card is required to do a one-time identity verification when requested by our team. Failure to adhere to this requirement will result in SEA Gamer Mall rejecting the payment made, and the payment will be refunded.Required documents for verification will be as li

How can I cancel my paid order?

Important information:In order to refund your payment to the original payment method used, the processing/handling fees incurred by the payment merchant will not be included. Need to cancel a payment made? No worries. SEAGM allows cancellation of paid orders in the situations below:1. User requ

How to sign in to SEAGM using your phone number?

Sign in to SEAGM quickly using your mobile phone to access your account, place orders, and make payments easily.Step 1: On the SEAGM site, click on the top right corner [Sign in]. Step 2: On the login screen, select [mobile phone] as your login method.Step 3: Select the country code, enter your

What can I do if my refund is taking longer than expected?

Waiting for a refund can be stressful, but you don’t have to be left in the dark. Follow these steps to get updates on your refund quickly and efficiently.Step 1: Before contacting support, check the expected duration of the refund for your payment method. This helps you know whether the refund is s

How to pay order if you have insufficient SEAGM Credit?

Note:a) This option will ONLY be available during checkout when there are credits in your SEAGM account. b) Kindly make sure that your checkout currency is matched with the currency of your Seagm Credit. You may check your Seagm Credit balance and currency under your account "Credit History".St

How to top up SEAGM Credits via Online Banking in SEAGM?

Step 1: Once logged in to your SEAGM account,  click "Top Up" at the top right corner.Step 2: At the user credit balance topup, key in the top-up amount needed. Next, click 'Top up' to proceed.Step 3: At the SEAGM Pay page, choose online banking and select the desired bank/payment channel,

How to make payment via Touch n Go [MYR] in SEAGM?

Note: Touch N Go Payment is only limited to Malaysian users under the MYR Currency. TNG wallet payment was under region-restricted payment. Step 1: Choose products,  click "Buy now", then select "Pay Now" to proceed checkout page. Step 2: On the checkout page, look for the Online