Waiting for a refund can be stressful, but you don’t have to be left in the dark. Follow these steps to get updates on your refund quickly and efficiently.
Step 1: Before contacting support, check the expected duration of the refund for your payment method. This helps you know whether the refund is still within the normal processing timeframe.
Step 2: Open a LiveChat on SEAGM's main page and provide your order number along with the email address used for the purchase. Our team will review your order and provide the latest updates, usually within a few minutes.
Step 3: Our team will share the current status of your refund. If you paid by credit card, we can also provide the STAN or ARN (if available) to help you track the refund with your bank.Note: Our team may require you to provide a bank statement or other relevant documents for further verification.
Thank you.
Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat .