How can I attach a picture/file in SEAGM LiveChat?

Not sure how to send a picture or file? Not to worry! Follow the easy instructions below: Step 1: Kindly click on the [+] button on the bottom left side of the chat box.  Step 2: Then, click on the image/picture icons that appear. Step 3: Depending on the device used: [i] On Desktop/PC, kindly se

How to change my account currency in SEAGM?

SEAGM allows you to change your preferred account currency at any time. Once updated, product prices and payment amounts will be displayed in your selected currency where applicable.Step 1: Log in to your SEAGM account. Then on the top of the main page, click on the country icon displayed.  Step 2:

How to view your account transaction history?

Here's how to check your transaction history:1. Sign in to your SEAGM account and go to either "SEAGM Balance" or "SEAGM Credit", depending on the payment method used for your purchase.If you used your available SEAGM Credits for the purchase, click "SEAGM Credit" to view the transaction records.If

How to complete your Gnjoy LATAM top-up in SEAGM?

JoyCoins are the official premium in-game currency used within the GnJoy LATAM platform, including titles such as Ragnarok Online LATAM. They are primarily used to purchase exclusive in-game items, premium services, and other special content available through the official in-game shop.Step 1: Go to

Why is my SEAGM Member Account Locked?

The SEA Gamer Mall membership system includes built-in security features designed to protect customer accounts from unauthorised access. As part of these safeguards, the system automatically limits the number of failed login attempts. For security reasons, all member accounts will be automatically l

How to change my SEAGM account language?

To change your account language, kindly refer to the steps below: Step 1: Register or log in to your SEAGM account. Step 2: Once logged in, on the top right of the page, you will see the language and currency unit. Step 3: Click on the language and currency unit beside the "SEAGM App" and you will b

How to sign in to your SEAGM account on a computer?

To sign in to your SEAGM account using a computer, please follow these steps:Step 1: Visit the SEAGM website and click "Sign In" at the top-right corner of the page.Step 2: Enter the email address associated with your SEAGM account.Step 3: Enter your password and click "Sign In" to access your accou

Why do I need to verify my phone number?

Phone number verification is required to help maintain a secure and reliable platform for all users.By verifying your phone number, we can:Confirm that the account owner is a genuine user.Reduce system risks and help prevent fraudulent or suspicious activities.Enhance account security and support th

How to purchase SMASH LEGENDS in game gems using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase SMASH LEGENDS in game weekly product using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase SMASH LEGENDS in game monthly product using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase Tumile - Live Video Chat in app coins using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase FRAG Pro Shooter in game diamonds using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase MONOPOLY GO in game money using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase MONOPOLY GO in game rolls using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase My Little Pony: Magic Princess in game gems using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase My Little Pony: Magic Princess in game bits using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m