How to change my account currency in SEAGM?

SEAGM allows you to change your preferred account currency at any time. Once updated, product prices and payment amounts will be displayed in your selected currency where applicable.Step 1: Log in to your SEAGM account. Then on the top of the main page, click on the country icon displayed.  Step 2:

How can I cancel my unpaid SEAGM orders?

There is no need to manually cancel unpaid orders on SEAGM.All unpaid orders will be automatically expired and cancelled within 4 hours if payment is not completed. You may safely disregard any unpaid orders, as they will not affect your account or transaction history.If you still wish to proceed wi

How to complete your Gnjoy LATAM top-up in SEAGM?

JoyCoins are the official premium in-game currency used within the GnJoy LATAM platform, including titles such as Ragnarok Online LATAM. They are primarily used to purchase exclusive in-game items, premium services, and other special content available through the official in-game shop.Step 1: Go to

Why is my SEAGM Member Account Locked?

The SEA Gamer Mall membership system includes built-in security features designed to protect customer accounts from unauthorised access. As part of these safeguards, the system automatically limits the number of failed login attempts. For security reasons, all member accounts will be automatically l

How to change my SEAGM account language?

To change your account language, kindly refer to the steps below: Step 1: Register or log in to your SEAGM account. Step 2: Once logged in, on the top right of the page, you will see the language and currency unit. Step 3: Click on the language and currency unit beside the "SEAGM App" and you will b

How to sign in to your SEAGM account on a computer?

To sign in to your SEAGM account using a computer, please follow these steps:Step 1: Visit the SEAGM website and click "Sign In" at the top-right corner of the page.Step 2: Enter the email address associated with your SEAGM account.Step 3: Enter your password and click "Sign In" to access your accou

How to purchase SMASH LEGENDS in game gems using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase SMASH LEGENDS in game weekly product using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase SMASH LEGENDS in game monthly product using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase Tumile - Live Video Chat in app coins using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase FRAG Pro Shooter in game diamonds using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase MONOPOLY GO in game money using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase MONOPOLY GO in game rolls using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase My Little Pony: Magic Princess in game gems using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase My Little Pony: Magic Princess in game bits using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

How to activate the Gothic 1 Remake purchased from SEAGM on Steam?

Return to the Valley of the Mines in this faithful remake of the genre-defining open world RPG. Explore a hand-crafted, organic open world that reacts dynamically to your actions. Whether you're a seasoned Gothic veteran or this is your first time being thrown into the colony, you're in for a true R

How to purchase the Gothic 1 Remake [Steam] from SEAGM?

Return to the Valley of the Mines in this faithful remake of the genre-defining open world RPG. Explore a hand-crafted, organic open world that reacts dynamically to your actions. Whether you're a seasoned Gothic veteran or this is your first time being thrown into the colony, you're in for a true R