Will my code be delivered digitally or physically after payment?

Note: Check your SEAGM account for updates on your recent orders. A red dot under User Profile in the Notifications section indicates new messages or order notifications.1. Will my code be delivered digitally or physically after payment?SEAGM delivers all codes digitally to your SEAGM account after

FAQs: Order Placement Error “Your IP Has Changed, Please Recreate Payment”

1. Why do I receive the error “Your IP (1234:5678:900::000) has changed. Please recreate payment” when placing an order?This message is triggered by an automated security check during the order and payment process. The system may detect a change in the connection or session information compared with

Understanding Credit/Debit Card Payment Failures.

1. Why did my credit/debit card payment fail?A payment may be unsuccessful due to various factors, including security checks, card restrictions, or requirements imposed by the card issuer or payment provider.2. Why did my first payment go through, but my following payment attempts were declined?Paym

How to make payment with Cebuana Lhuillier [PHP] in SEAGM?

Cebuana Lhuillier is a pawnshop chain offering OTC payments, remittances, and microloans in the Philippines. Customers can pay bills or shop online using cash in over 3,500 branches nationwide.Note: 1.  Cebuana Lhuillier [PHP] payment method is ONLY available for Philippine users under the Philippin

How to make payment with M Lhuillier [PHP] in SEAGM?

M Lhuillier is a pawnshop chain offering OTC payments for remittances, bills, and online shopping transactions across over 3,000 branches in the Philippines.Note: 1.  M Lhuillier [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PHP] in SEAGM. 2. Kindly make sur

Atome payment error "Oops! Something went wrong. Please link a credit card and try again."

1. Why does this error occur?This error is specific to Atome MY users and usually occurs when you have reached your credit card limit on Atome’s platform. Even if a credit card is already linked, Atome may block the transaction once the limit has been fully utilised or restricted by Atome’s internal

Error: "Payment method is not allowed to purchase this product."

When attempting to make a purchase, you may encounter the following error message: “The payment method is not allowed to purchase this product.”Why am I seeing this error?This error occurs when the selected payment method is not supported for the specific product you are trying to purchase. This res

What to do if your preferred payment method is not available

If your preferred payment method is not available at SEAGM checkout, no worries. You can submit a suggestion for future consideration. We are always working to improve the checkout experience and expand our supported payment options based on customer feedback. While we cannot guarantee the immediate

How to check your Payment Order Number in SEAGM?

 Step 1: Sign in to the SEAGM account. Then, click "My Orders" to browse all the created orders.  Step 2: Check the Payment Number at the top left of the list which starts with PXXXXXXXX.   Note: There may be a slight delay in processing your order during peak periods. However, rest assured that w

FAQs: What should I do if an order has been placed but selected on the wrong payment option?

1. I have clicked the wrong payment method during checkout, am I able to cancel or change the payment method? Once you have realized that you selected the wrong payment option, kindly follow three ways below to change the method:  (a) You can click on the Back button on your tab and return to the pa

FAQs: Payment attempts failed for PayPal in SEAGM.

1. Why is my payment attempts failed?  Kindly note that our system uses a fraud solution to manage our credit card payments via PayPal. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ri

How to make payment with AMK Online Card [USD] in SEAGM?

Important note: The AMK Online Card [USD] payment method is only available for Cambodia users under the USD currency.Step 1: Choose your products in SEAGM, then click "PayNow" to be directed to the checkout page.Step 2: Select AMK Online Card and click on "Pay Now".Step 3: You will be directed to th

How to make payment with eMoney [USD] in SEAGM?

Important note: The eMoney [USD] payment method is only available for Cambodia users under the USD currency.Step 1: Choose your products in SEAGM, then click "PayNow" to be directed to the checkout page.Step 2: Select eMoney and click on "Pay Now".Step 3: You will be directed to the eMoney website t

How to make payment with Acleda XPay [USD] in SEAGM?

Important note: The Acleda XPay [USD] payment method is only available for Cambodia users under the USD currency.Step 1: Choose your products in SEAGM, then click "PayNow" to be directed to the checkout page.Step 2: Select Acleda XPay and click on "Pay Now". Step 3: You will be directed to the Acled

How to make payment with Multibanco [EUR] in SEAGM?

Step 1: Choose your products in SEAGM, then click "PayNow" to be directed to the checkout page. Step 2: Select Multibanco and click on "Pay Now". Step 3: Follow the on-screen instructions so you can make the payment. Once the transaction is completed, please allow the payment gateway to redirect you

How to make payment with ECPAY [PHP] in SEAGM?

Electronic Commerce Payments (ECPay) operates in over 40,000 payment outlets, including convenience stores, supermarkets, and pawnshops across the Philippines. ECPay enables cash payments for online purchases and bills at various partner outlets, ensuring secure processing.Note: 1.  ECPAY  [PHP] pa

How to make payment with LBC [PHP] in SEAGM?

LBC Express offers OTC payments, parcel deliveries, and remittance services, making it a versatile service provider in 3,000 branches across the Philippines.Note: 1.  LBC [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PHP] in SEAGM. 2. Kindly make sure that NO

How to make payment using GrabPay [SGD] in SEAGM?

Note: This payment option is only supported under the Singapore Dollar [SGD] for Singaporeans ONLY. Step 1: Choose the item you would like to purchase and click 'buy now'. At the checkout page, click 'pay now' to be directed to the next page. Step 2:  At the payment page, select 'GrabPay' payment an