If you encounter the error below when trying to make a purchase, your account may be temporarily restricted. Please refer to the FAQ below for guidance on why this issue occurs and how to restore your purchasing access.
1. What does “Your account is not authorized to make purchases” mean?
This message indicates that your account is currently restricted from making purchases. This may happen due to security checks, account verification requirements, or unusual activity detected by the system.
2. Why was my account restricted?
Restrictions are applied to protect your account and prevent unauthorized transactions. Common reasons include incomplete verification, multiple failed payment attempts, or system-flagged activity.
3. How can I remove this restriction?
To restore purchasing access, please get in touch with SEAGM LiveChat Customer Support. Our team will review your account and guide you step by step to resolve the restriction quickly and securely.
4. Will this affect my existing orders or account balance?
No. Your existing orders, balance, and account details remain safe and unaffected. You will regain full access to them once your account restriction is lifted.
5. What happens if I choose not to complete the verification process?
If the required verification is not completed, your account will remain restricted from making purchases. Don’t worry, your previous orders and account information will still be accessible. Purchasing privileges can be restored once the verification is completed.
6. How long does it take to resolve?
Resolution time may vary depending on the verification required, but our support team will assist you as quickly as possible to restore full account functionality.
Thank you.
Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat .