search
menu

Check Before You Pay: How to Avoid Top-Up Errors on SEAGM.

updated 2025-11-12 10:06:06

When topping up game credits or items through SEAGM, it is essential to provide accurate details. Even small mistakes, such as entering the wrong number, misspelling a name, or selecting the wrong server or region, can result in the credits being sent to another player’s account, causing loss of the top-up. Please double-check your information before confirming your order to ensure it is sent to the correct account.
Note that once a recharge has been successfully processed, it cannot be cancelled or reversed. All transactions are completed through our trusted service providers to ensure fast, secure, and reliable delivery.
Note: Before completing your payment, double-check all details, including items or packs, server, and account information, to ensure everything is accurate.

Tips:
1. Check your player information before checkout. 
Always verify your account ID, in-game name, and server/region to make sure they are correct. Review your order summary carefully before confirming payment.


2. Refer to SEAGM’s product instructions before placing an order.
Most product pages on SEAGM include step-by-step guides with pictures to help you locate the correct player ID or account information. Simply scroll down the product page to find the instructions. If you are still unsure or cannot find your ID/server on the product page, contact our LiveChat support for assistance.


FAQ:

1. Why is my game server not available on the product page?
No worries! Contact our LiveChat support team, and we will check with the relevant team. If stock for that server is available, we will add it as soon as possible. Please note that this process may take some time.

Thank you.
Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat.

Thank you.

Visit the SEAGM Support site for quick answers and guides.

Need support? Contact our Customer Support via  LiveChat .

Was this article helpful?

Yes
No
0 out of 0 found this helpful

More related guides