How to report a website bug or issue on SEAGM?

Encountering a bug, error, or any issue on the SEAGM website can be frustrating. Reporting it promptly helps our team fix the problem faster. This guide will show you how to capture the issue, contact our support team, and what to expect regarding resolution time.Step 1: Capture the ErrorTake a scre

SEAGM LiveChat: Step‑by‑Step Guide for the Fastest Support.

When it comes to online gaming top-ups, digital currencies, or in-game purchases, quick support can make all the difference. SEAGM (SEA Gamer Mall) offers a LiveChat service that connects you directly with their support team, providing real-time assistance for account issues, payment problems, or or

How to reset my SEAGM account password?

Account locked? No worries! Kindly follow the guides below to regain access: Step 1: From the sign-in page on SEAGM Official Site, click Sign-in and click "Forget password?". Step 2: Enter your email address and tick on the reCAPTCHA box. Then, click send reset password email.  Step 3: Check your

Why is my SEAGM Members Account locked?

 SEA Gamer Mall membership system has security features in place to protect our customers' accounts. The system automatically limits the number of times that someone can try signing in to an account for security reasons. So, all member's accounts will be auto-locked after 3 or more times of failed l

How can I update my email address or mobile number in SEAGM?

In order for the user to change their mobile number/email address, there will be circumstances where we will need you to confirm or provide relevant information to us. This is to safeguard your SEAGM account from any financial crime or potential risks of fraud. Here is how it works:   Step 1: Contac

Why is my SEAGM account being suspended?

Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from f

How to whitelist a domain in your Gmail account?

Mini FAQs section: 1. Why am I not able to receive an email after clicking on "Reset My Password" or "Register an Account" while the page is written, "Reset Password/ Verify Email Sent To Your Inbox" in SEAGM? Service from Gmail blocks email to protect you from unwanted or malicious emails such as p

How can I cancel the deletion request of my SEAGM account?

SEAGM recently updated the system and one of the functions "Undelete Account" had been added. Users may now choose to undelete the SEAGM account by themselves on the mailbox. Refer to the below steps to cancel the deletion process.    Step 1: Log in to the mailbox that you used to register the SEAGM

What should I do if my SEAGM account shows suspended?

Why is my account suspended?Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is

How to reset my SEAGM account password from Apps?

Account locked? No worries! Kindly follow the guides below to regain access:    Step 1: In SEAGM Apps, click on the "User" icon bottom right of the page, and select Sign In/Register.  Step 2: Then, click "Forget Password" and you will be directed to chrome/browser to continue the process.  Step 3: