Roblox is the ultimate virtual universe that lets you play, create, and be anything you can imagine. Join millions of players and discover an infinite variety of immersive worlds created by a global community!
1. What can I do with Roblox gift cards?
A Roblox Gift Card can be used to buy Robux or a Premium subscription
2. What region does SEAGM offer for Roblox Gift Cards?
There are five regions provided in SEAGM Official, including, US, EU, MY, TH, and UK Roblox cards.
3. Are Roblox Gift Card sold in SEAGM under region-locked cards?
Yes, the Roblox gift cards sold in SEAGM are region locked, except for US Roblox gift cards.
4. My Roblox account region/currency does not found in the SEAGM Roblox Gift Card section, what should I do?
No worries! Kindly select the Roblox US Gift Card. Roblox offers native pricing in some countries. If native pricing is not currently supported for your country, pricing will display in USD by default.
5. Can I change my Roblox account region to redeem another region's Roblox gift card code?
No, Roblox now detects the real-time location/IP address of the user automatically. No manually changing of location is allowed. For more detailed information, please do contact Roblox Official Support Team.
6. If I purchased the wrong region codes, may I request an exchange or refund?
[Return Policy: Any form of CD Key, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code sold is neither refundable nor exchangeable. SEAGM will not take any responsibility for your wrong purchase issue.]
We appreciate your understanding on this matter.
7. Can I redeem my Roblox Gift Card via Roblox Mobile Application?
No. Gift Cards can only be redeemed in a browser, they cannot be redeemed in the Roblox apps. Please directly to Roblox's Official website.
8. Can I pay my monthly memberships with the Roblox Gift Card?
Yes! When choosing a payment method, select Roblox Credit if you've already redeemed the card. Or, you can select Redeem Roblox Card if you haven't yet redeemed the card.
9. If my Roblox account was under Xbox One, can I use the gift card sold in SEAGM?
No. At this time, the option to redeem Roblox Gift Cards is not available on Xbox One.
10. Is there a purchasing limit on Roblox?
There are purchasing limits on Roblox, but it does not apply to gift card redemptions. For more information, please directly check on Roblox's Official site.
11. I had purchased the Roblox gift card from SEAGM and during redemption, an error showed "This card is invalid, etc". What should I do?
Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card serial number and pins when you're coping. For your information, [Card No.] referred to the serial number, and [Pin] referred to the gift card pin code. Please do make sure that you have entered the right numbers during redemption. If the problem persists, kindly contact our Customer Service Team 24/7 at LiveChat for further checking. Our team will provide a report form for you to fill up and submit for checking. Once the issue is solved, our team will email you regarding the possible solutions.
12. If the card code is confirmed to be in error, will I be granted a refund or replacement code?
Yes, if it's confirmed that the problem was from the gift/game card itself, you can expect either a replacement/refund. An email will be sent to your mailbox by our in-charge team. Kindly respond to the email regarding the method you would like us to proceed with. Our team will proceed according to your needs and be notified via email.
13. When can I expect a response once the report form had been submitted?
Once the report is submitted, it normally takes around 1 to 5 working days, excluding Saturday and Sunday as well as Malaysia National Public Holidays or longer, depending on how soon the particular supplier can respond to our checking inquiry.
14. What should I do if my issue was not listed above?
No worries. You may directly contact our Customer Service Team 24/7 via LiveChat for immediate assistance.