SEAGM User Guide

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

Scam Alert: Common Tactics and Red Flags Everyone Should Know

Online scams are more sophisticated than ever, targeting people through emails, fake websites, online marketplaces, social platforms, and even dating apps. At SEAGM, we believe that awareness is your best defence. Here’s a breakdown of common scam tactics, real-life examples, and simple tips to help

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card seri

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i

FAQs: SEAGM Mini Store in MonPay App.

Why MonPay? Simplest and absolute solution for secured payments and settlements Available to use 24/7 from everywhere and anytime Integrated system with the possibility for rewards Additional opportunity for the loan service without collaterals and low-interest rates Easy access to all types of pro

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount. 2. Available coupons offered by SEAGM are for selected products ONLY. Items off

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How to purchase SMASH LEGENDS from SEAGM?

Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Log in or r

How to purchase 007 First Light (Steam LATAM) from SEAGM?

Information:Platform: SteamSupported region: Latin America.Important note: All purchases are NON-REFUNDABLE and NON-RETURNABLE.Step 1: Log in/register an account in SEAGM. On the top menu, enter the keywords "007" and search. Select "007 First Light (Steam LATAM)".Step 2: Select the type of card, en

How to top up your SEAGM account balance in other currencies?

Important Notes:You can view your main balance and sub-balances under “SEAGM Balance” in your SEAGM profile.Balances in different currencies cannot be merged.Each currency balance can only be used for orders in the same currency.Example:USD balance can only be used for USD ordersSGD balance can only

How to get the password to retrieve gift card code if my SEAGM account was linked with social media?

Once a gift card is purchased from SEAGM, it requires a password to access and retrieve the purchased code. However, my SEAGM account was linked with social media [Google/Facebook/Twitter/Steam, etc.], how and what password should I enter to gain access? Note: Resetting the password will not affect

How to redeem coupons on SEAGM?

Before you start, here’s what you need to know:Coupons apply only to selected products. If it applies, you’ll see it on the product page.All coupons are subject to stock availability.SEAGM reserves the right to update or modify terms and conditions without prior notice.1. Choose the product you want

How can I attach a picture/file in SEAGM LiveChat?

Not sure how to send a picture or file? Not to worry! Follow the easy instructions below: Step 1: Kindly click on the [+] button on the bottom left side of the chat box. Step 2: Then, click on the image/picture icons that appear. Step 3: Depending on the device used: [i] On Desktop/PC, kindly se