Your SEAGM currency setting determines how product prices are displayed on the website. Currency availability and payment options may vary depending on the product, region, and payment provider.
1. How can I change my account currency?
You can change your preferred currency through the SEAGM account currency and language settings at the top right of the page. Select your preferred currency before placing a new order to ensure that product prices are displayed in your selected currency.
2. Will changing my account currency affect existing orders?
No. Changing your account currency will not affect existing orders or completed transactions. The updated currency setting will only apply to new orders, where applicable.
3. Why can't I find my preferred currency or payment method?
The availability of currencies and payment methods depends on product availability, regional restrictions, and payment provider support. Certain currencies or payment methods may not be available due to compliance requirements, regional restrictions, or limitations imposed by our payment partners.
4. Why didn't my order currency change after I saved the settings?
Currency changes apply only to new orders created after the update. Existing orders will remain in their original currency and cannot be modified.
5. Does changing my account currency affect my SEAGM Balance?
No. Changing your account currency does not affect the value of your SEAGM Balance. Your existing balance remains unchanged.
6. Why does my currency switch back to MYR after some time?
SEAGM is a Malaysia-based platform, and your currency setting may revert to MYR under certain circumstances, such as when your session is refreshed or the system resets the currency setting. To ensure that prices are displayed in your preferred currency, please check and reselect your preferred currency before placing an order.
7. Can I use a different currency for my payment?
We recommend using the currency associated with your SEAGM account and your current location when making a purchase. Using a different currency or attempting to bypass currency restrictions may result in payment issues or additional security checks.
For security and fraud prevention purposes, certain payment methods require the selected currency to match your account's verified country.
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