SEAGM User Guide

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possibi

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card seri

FAQs: SEAGM Mini Store in MonPay App.

Why MonPay? Simplest and absolute solution for secured payments and settlements Available to use 24/7 from everywhere and anytime Integrated system with the possibility for rewards Additional opportunity for the loan service without collaterals and low-interest rates Easy access to all types of pro

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount. 2. Available coupons offered by SEAGM are for selected products ONLY. Items off

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How to purchase the Tada Cash Voucher [SG] from SEAGM?

TADA connects drivers and riders in its own way by taking “commission” out of the game. Without paying commissions, drivers can take home more of what they earn. This allows TADA riders to enjoy greater savings and, in turn, makes the ride-hailing community a fairer and happier place! Note:Tada Cash

How to purchase Minion Rush: Running Game in game growth fund using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase Dragon Mania Legends in game gems using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase Steam version of Kao the Kangaroo from SEAGM?

Kao The Kangaroo is a 3D platformer from veterans of the genre Tate Multimedia, featuring a plucky, cheeky, but cutie Kao The Kangaroo (Hey, just like in the title!) on a quest to uncover the truth around the disappearance of his father.Note: The Steam Wallet Code sold in SEAGM was a region-currenc

How to top up your SEAGM account balance in other currencies?

Important Notes:You can view your main balance and sub-balances under “SEAGM Balance” in your SEAGM profile.Balances in different currencies cannot be merged.Each currency balance can only be used for orders in the same currency. Example:USD balance can only be used for USD ordersSGD balance can onl

How to submit a business partnership application on SEAGM?

Interested in partnering with SEAGM as an agent, merchant, reseller, or supplier? Our business team is always excited to explore new ideas, collaborations, and opportunities. You may submit your partnership application by following the steps below.Step 1: Visit the SEAGM website and scroll down to t