SEAGM User Guide

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User Guide

FAQs

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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Scam Alert: Common Tactics and Red Flags Everyone Should Know

Online scams are more sophisticated than ever, targeting people through emails, fake websites, online marketplaces, social platforms, and even dating apps. At SEAGM, we believe that awareness is your best defence. Here’s a breakdown of common scam tactics, real-life examples, and simple tips to help

How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account. These are some visual pictures that represent an order status as shown below: A: If your order sta

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

How to top up Whiteout Survival Frost Star in SEAGM?

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore! The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now

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How to redeem the Sawa Jackaroo Gift Card purchased from SEAGM?

Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Visit the Jackaroo website and enter your user ID. Step 3: Enter the code p

How to purchase the Sawa Jackaroo Gift Card from SEAGM?

Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in or register for an account in SEAGM. On the top menu, enter the keywords "Sawa" and search. Select "Sawa Jackaroo Gift Card [Global]". Step 2: Select the amount that you

How to purchase Stardew Valley using the Steam Wallet Code purchased from SEAGM?

Note:The Steam Wallet Code sold in SEAGM was a region-currency-locked card. Steam users can only redeem it according to their original currency settings. All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAG

How to purchase Deliver Us The Moon using the Steam Wallet Code purchased from SEAGM?

Note:The Steam Wallet Code sold in SEAGM was a region-currency-locked card. Steam users can only redeem it according to their original currency settings. All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAG

How to make payment with ECPAY [PHP] in SEAGM?

Electronic Commerce Payments (ECPay) operates in over 40,000 payment outlets, including convenience stores, supermarkets, and pawnshops across the Philippines. ECPay enables cash payments for online purchases and bills at various partner outlets, ensuring secure processing.Note: 1. ECPAY [PHP] pa

How to make payment with M Lhullier [PHP] in SEAGM?

M Lhuillier is a pawnshop chain offering OTC payments for remittances, bills, and online shopping transactions across over 3,000 branches in the Philippines.Note: 1. M Lhullier [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PHP] in SEAGM. 2. Kindly make sure