SEAGM User Guide

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher risk

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card seri

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How to generate an e-invoice after spending in SEAGM?

SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's

Recent description

How to complete your GOALS Coins top up in SEAGM?

GOALS is a fast, responsive football game built for pure skill, real competition, and a global community. Gameplay first, free to play, crossplay and unique players. No excuses - just football.Step 1: Register or login to SEAGM, then on the top right side of the page, search "Goals".Step 2: Select "

How to redeem the Lazo Diamond Gift Card purchased from SEAGM?

LAZO DIAMOND offers a wide range of white gold and diamonds that everyone can own with. What sets it apart from other diamond producers are its' price point and that it aims to make diamonds accessible to the public. Accessible it may be, but its designs are contemporary and undeniably head-turning.

How to track my order in SEAGM?

Step 1: Log in to your SEAGM account.Step 2: Click your profile icon in the top-right corner, then select My Orders from the dropdown menu.Step 3: On the My Orders page, you can track your orders using the status tabs at the top. Order Status Description All Displays all of your orders, incl

FAQ: SEAGM Credits Sub-balance

1. What is SEAGM Credits Sub-balance? SEAGM Credits is a virtual currency for payments on SEAGM.com. Since March 2020, SEAGM has made some changes to our SEAGM Credits Balance system to serve our users better. SEAGM Credits Balance has been changed to a currency-based Sub-balances system. Sub-bala

How to top up Lovebrush Chronicles Diamonds in SEAGM?

About: Lovebrush Chronicles is a narrative romance game set in a multiverse. The story has been dubbed by well-known voice actors from Japan, such as KENN, Shinnosuke Tachibana, Junichi Suwabe, Kohsuke Toriumi, and Daisuke Hirakawa. With lots of beautiful original artwork and intricate background mu

How to redeem the Maxis Hotlink Prepaid Reload Card [MY] purchased from SEAGM?

All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Once completed the purchase from SEAGM, kindly retrieve your game card code in "My Cards". Step 2: On your mobile phone, dial *111*14-DIGIT RECHARGE CODE# Note: Replace "14-DIGIT