SEAGM User Guide

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User Guide

FAQs

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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Scam Alert: Common Tactics and Red Flags Everyone Should Know

Online scams are more sophisticated than ever, targeting people through emails, fake websites, online marketplaces, social platforms, and even dating apps. At SEAGM, we believe that awareness is your best defence. Here’s a breakdown of common scam tactics, real-life examples, and simple tips to help

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to top up Whiteout Survival Frost Star in SEAGM?

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore! The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now

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How to redeem the Sawa Jackaroo Gift Card purchased from SEAGM?

Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Visit the Jackaroo website and enter your user ID. Step 3: Enter the code p

How to purchase Steam Stardew Valley from SEAGM?

Note:The Steam Wallet Code sold in SEAGM was a region-currency-locked card. Steam users can only redeem it according to their original currency settings. All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in/register an account

How to purchase the Skechers Gift Card [US] from SEAGM?

The Skechers Gift Card is a convenient and flexible way to shop for Skechers footwear, apparel, and accessories in the United States. It can be redeemed at participating Skechers retail and outlet stores nationwide, as well as online at www.skechers.com. Available in digital format, the gift card ha

How to make payment with ECPAY [PHP] in SEAGM?

Electronic Commerce Payments (ECPay) operates in over 40,000 payment outlets, including convenience stores, supermarkets, and pawnshops across the Philippines. ECPay enables cash payments for online purchases and bills at various partner outlets, ensuring secure processing.Note: 1. ECPAY [PHP] pa

How to pay via Singpost SAM (SGD) in SEAGM?

SingPost SAM (Self-service Automated Machine) is a multi-channel service platform by Singapore Post that allows users to access postal and payment services through kiosks, web, and mobile. Services include bill payments, postage purchases, mail tracking, and more.Note:1. Kindly make sure that NO vir

How to pay using Atome in SEAGM?

Atome is a “buy now, pay later” mobile app that splits your bill into three equal payments over three months. The mobile app is free to download and free to use for consumers: Atome charges zero interest and zeroes service fees. Important note: 1. A processing fee of 10.80% will be applied automati