SEAGM User Guide

SEA Gamer Mall SEAGM News STAR Rewards Support KALEOZ

English

User Guide

FAQs

Account

Apps

Orders

Payments

Balances

Airtime

Cards

Top-up

Announcement

User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

Promoted articles

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount. 2. Available coupons offered by SEAGM are for selected products ONLY. Items off

How to top up Whiteout Survival Frost Star in SEAGM?

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore! The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now

Recent description

How to make payment with Cebuana [PHP] in SEAGM?

Cebuana Lhuillier is a pawnshop chain offering OTC payments, remittances, and microloans in the Philippines. Customers can pay bills or shop online using cash in over 3,500 branches nationwide.Note: 1. Cebuana [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PH

How to make payment using GrabPay [SGD] in SEAGM?

Note: This payment option is only supported under the Singapore Dollar [SGD] for Singaporeans ONLY. Step 1: Choose the item you would like to purchase and click 'buy now'. At the checkout page, click 'pay now' to be directed to the next page. Step 2: At the payment page, select 'GrabPay' payment an

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to make payment using Credit/Debit Card [VND] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may be updated from time to time.2. Credit/Debit Card [VND] payment method is ONLY supported under Vietnamese dong [VND]. 3. Kindly make sure that NO virtual private network (VPN) has been enabled during check

How to make payment using Credit/Debit Card [CHF] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may be updated from time to time.2. Credit/Debit Card [CHF] payment method is ONLY supported under Swiss Franc [CHF]. 3. Ensure that NO virtual private network (VPN) has been enabled during checkout. Step 1: C

How to make payment using Credit/Debit Card [AUD] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may be updated from time to time.2. Credit/Debit Card [AUD] payment method is ONLY supported under Australian Dollar [AUD]. 3. Ensure that NO virtual private network (VPN) has been enabled during checkout. St