Will my code be delivered digitally or physically after payment?

Note: Check your SEAGM account for updates on your recent orders. A red dot under User Profile in the Notifications section indicates new messages or order notifications.1. Will my code be delivered digitally or physically after payment?SEAGM delivers all codes digitally to your SEAGM account after

My PayPal was charged, but my order still shows "Pay Now" or "Expired". What should I do?

1. What should I do if my status in PayPal shown was under "completed" and the amount is already being deducted, but in the SEAGM account shown was "Pay Now/Expired"?  No worries! For payment under pending review, your PayPal account might show payment deducted and completed, but in SEAGM order stat

FAQ: SEAGM Credits Sub-balance

 1. What is SEAGM Credits Sub-balance? SEAGM Credits is a virtual currency for payments on SEAGM.com. Since March 2020, SEAGM has made some changes to our SEAGM Credits Balance system to serve our users better. SEAGM Credits Balance has been changed to a currency-based Sub-balances system.  Sub-bala

FAQs: SEAGM Balance.

Note: Your SEAGM balance will automatically expire if either of the following conditions is met:The balance remains unused for 2 consecutive years; orThere is no activity on your SEAGM account for 2 consecutive years.To avoid balance expiration, we encourage you to use your available balance and kee

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i

What should I do if my SEAGM account shows suspended?

Why is my account suspended?Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is

Why is my SEAGM Member Account Locked?

The SEA Gamer Mall membership system includes built-in security features designed to protect customer accounts from unauthorised access. As part of these safeguards, the system automatically limits the number of failed login attempts. For security reasons, all member accounts will be automatically l

Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

Why is my SEAGM account being suspended?

Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from f

FAQs: My order was not delivered on time.

There are many possible reasons why your order was delayed or put on hold:  1. Your payment has not yet been captured on our system.  In some cases, payment will be delayed. If your money was deducted from your bank, wallet, or prepaid account but the order status is still "Unpaid" or "Expired", do

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How

How to redeem the Adidas Cash Voucher [MY] purchased from SEAGM?

Adidas is a truly global sports brand. Therefore, everything we do is rooted in sports. Everything that happens in sports happens in moments. Every moment is a chance for the athlete to start over and take today.Important Note: Adidas Cash Vouchers (MY) sold by SEAGM are valid only wi

How to purchase the Adidas Cash Voucher [MY] from SEAGM?

Adidas is a truly global sports brand. Therefore, everything we do is rooted in sports. Everything that happens in sports happens in moments. Every moment is a chance for the athlete to start over and take today.Important Note: Adidas Cash Vouchers (MY) sold by SEAGM are valid only within Mala

How to pay using Skrill in SEAGM?

Skrill has been helping to make it, send it and spend it for millions of customers since 2001. Our fast and secure app lets you move your account balance 24/7, worldwide. So wherever you are and whatever you want to do with your money, just skrill it. Important note: Skrill is ONLY support

How to pay using Razer Gold Wallet in SEAGM?

Razer Gold Wallet is the unified virtual credit for gamers worldwide. Use Razer Gold in over 34,000 games and entertainment apps to purchase in-game items and unlock exclusive content. Besides, when you spend with Razer Gold, you get rewarded with Razer Silver in exchange for fantastic rewards. 

How to top-up Piggy Go Diamonds in SEAGM ?

Piggy Go - A Blast of a Board Game The hottest board game to play with friends! Play as your favorite Piggy character and roll your dice to race across the board. Go Attack, Go Steal, and Go explore new boards to collect all the prizes with multiple features available.    Step 1: Register or login t

How to top-up Douluo Continent Soul Master Duel VN in SEAGM ?

About Đấu La Đại Lục: Hồn Sư Đối Quyết(Vn):Trang chính thức của Đấu La Đại Lục: Hồn Sư Đối Quyết - Funtap. Game chuyển thể từ tiểu thuyết cùng tên đình đám Đấu La Đại Lục.   Step 1: Register or login to SEAGM, then on the top right side of the page, search "Đấu La Đại Lục". Step 2: Select "Đấu