Search User Guide
Understanding SEAGM’s Refund Policy: What You Need to Know.
Are SEAGM Purchases Refundable?By default, most digital products on SEAGM are non-refundable and non-exchangeable once delivered. This is because items like game credits, digital codes, or gift cards cannot be returned once they’ve been revealed, credited, or used.Situations that can be considered f
Understanding SEAGM Currency Settings.
Your SEAGM currency setting determines how product prices are displayed on the website. Currency availability and payment options may vary depending on the product, region, and payment provider.1. How can I change my account currency?You can change your preferred currency through the SEAGM account c
Error: "Sorry. The Malaysia of your mobile phone number is not in the regional whitelist. Please modify your phone number.". What shall I do?
When attempting to check out, you may encounter the following error message: “Sorry. The [country] of your mobile phone number is not in the regional whitelist. Please modify your phone number.”Why am I seeing this error?This error may appear when the currency selected at checkout does not match the
My PayPal was charged, but my order still shows "Pay Now" or "Expired". What should I do?
1. What should I do if my status in PayPal shown was under "completed" and the amount is already being deducted, but in the SEAGM account shown was "Pay Now/Expired"?  No worries! For payment under pending review, your PayPal account might show payment deducted and completed, but in SEAGM order stat
How to redeem MasterCard Gift Card purchased from SEAGM?
SEAGM Mastercard Gift Card is a one-time-load virtual card that can be used for online purchases, added to retail mobile apps, or services anywhere a Debit Mastercard is accepted. Get started now! IMPORTANT:   Please note that some merchants may choose NOT to accept out-of-country currency at their
Understanding the SEAGM Cashback Program: FAQs.
This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m
Why did my payment attempt fail?
The payment you're referring to may have been stopped by the payment source. When a payment is stopped, it may be a pattern associated with higher-than-normal risk detected by the internal security system. Failed payment may be caused by one of the following reasons:1. Insufficient balance in your b
How to buy MiFinity eVoucher in SEAGM?
About: Use this digital voucher to recharge your MiFinity eWallet with prepaid credit and without linking your bank account. Choose from 78 payment methods and receive your eVoucher code instantly by email. Redeem it directly to your eWallet and you’re ready to pay conveniently and securely for your
How to redeem the EA Sports FC Mobile FC Points card purchased from SEAGM?
How to find your EA FC Player ID?  [i] In the game account's main lobby, click on the "gear" icon in the upper right corner to access the settings page. [ii] On the settings page, you will see a set of UID numbers, you may click the blue icon beside the UID to copy it. That will be your EA FC Player
How to redeem the Rewarble Gift Card purchased from SEAGM?
Rewarble is revolutionizing the e-wallet landscape, providing swift top-up options and seamless integration across multiple platforms. In certain cases, users may face limitations when it comes to payment methods on specific webshops. However, Rewarble empower you with the seamless ability to transf
How to topup Sina Weibo Membership [CN] in SEAGM?
Sina Weibo, also known as Weibo, is a Chinese social media platform. It provides an online platform for users to instantly publish and share text, images, videos, audio, and other content. Users can follow other users and interact with them through likes, comments, and reposts. Sina Weibo gathers a
How to redeem FIFA 23 FUT Points purchased from SEAGM?
FIFA Points are the virtual currency of FIFA Ultimate Team mode. With Points, the player will be able to unlock the contents of packets offered at the FUT store. The contents of the packets vary and may include anything from new kits to legendary football players. When purchased, the player can imme

Select language

close
English
Melayu (Malaysia)
Bahasa Indonesia
中文
ไทย