How to use a Scoin (VN) Gift Card to reload Scoin account balance?

Scoin (VN) is an electronic wallet service, that provides a synchronous payment solution across all devices and mobile platforms. The cash value after being loaded into the Scoin service will be converted to Scoin. This is the currency used to pay for all products and services offered by VTC Mobile,

How to reload Funcard (VN) Gift Card to Funtap account?

Funcard (VN) is a game card launched by the Funtap publisher. Funcard (VN) offers various denominations for its players. It can be recharged into all games published by Funtap. Players can then upgrade their in-game items by using the converted Diamonds, KNB or Gold.  Step 1: Once the purchase from

Account Not Authorized to Make Purchases.

If you encounter the error below when trying to make a purchase, your account may be temporarily restricted. Please refer to the FAQ below for guidance on why this issue occurs and how to restore your purchasing access.1. What does “Your account is not authorized to make purchases” mean?This message

How to link Apex Legends EA account to Steam?

Electronic Arts Inc.(EA) a global leader in digital interactive entertainment, recently added games to the Steam catalogue, which enables users to link their EA account with Steam on simple guides below.Reminder: You can only link one Steam account to one EA Account, so make sure you choose the righ

How to top up your SEAGM account balance in other currencies?

Important Notes:You can view your main balance and sub-balances under “SEAGM Balance” in your SEAGM profile.Balances in different currencies cannot be merged.Each currency balance can only be used for orders in the same currency. Example:USD balance can only be used for USD ordersSGD balance can onl

How to check the Sub-Account Balance history in SEAGM?

Note: Your SEAGM Balance will automatically expire if either of the following conditions is met:The balance remains unused for 2 consecutive years; orThere is no activity on your SEAGM account for 2 consecutive years.To avoid balance expiration, we encourage you to use your available balance and kee

How to reset my SEAGM account password?

Account locked? No worries! Kindly follow the guides below to regain access: Step 1: From the sign-in page on SEAGM Official Site, click Sign-in and click "Forget password?". Step 2: Enter your email address or mobile phone number, click "Send Verification Code", then enter the verification code and

How to whitelist a domain in your Gmail account?

1. Why am I not receiving the email after clicking “Reset My Password” or “Register an Account”?After requesting a password reset or account registration, you may see the message “Reset Password / Verify Email Sent To Your Inbox”, but the email does not appear in your inbox. This may happen because

How to get the password to retrieve gift card code if my SEAGM account was linked with social media? 

Once a gift card is purchased from SEAGM, it requires a password to access and retrieve the purchased code. However, my SEAGM account was linked with social media [Google/Facebook/Twitter/Steam, etc.], how and what password should I enter to gain access? Note: Resetting the password will not affect

What should I do if my SEAGM account shows suspended?

Why is my account suspended?Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is

How to change my account currency in SEAGM?

SEAGM allows you to change your preferred account currency at any time. Once updated, product prices and payment amounts will be displayed in your selected currency where applicable.Step 1: Log in to your SEAGM account. Then on the top of the main page, click on the country icon displayed.  Step 2:

How to view your account transaction history?

Here's how to check your transaction history:1. Sign in to your SEAGM account and go to either "SEAGM Balance" or "SEAGM Credit", depending on the payment method used for your purchase.If you used your available SEAGM Credits for the purchase, click "SEAGM Credit" to view the transaction records.If

Why is my SEAGM Member Account Locked?

The SEA Gamer Mall membership system includes built-in security features designed to protect customer accounts from unauthorised access. As part of these safeguards, the system automatically limits the number of failed login attempts. For security reasons, all member accounts will be automatically l

How to change my SEAGM account language?

To change your account language, kindly refer to the steps below: Step 1: Register or log in to your SEAGM account. Step 2: Once logged in, on the top right of the page, you will see the language and currency unit. Step 3: Click on the language and currency unit beside the "SEAGM App" and you will b

How to sign in to your SEAGM account on a computer?

To sign in to your SEAGM account using a computer, please follow these steps:Step 1: Visit the SEAGM website and click "Sign In" at the top-right corner of the page.Step 2: Enter the email address associated with your SEAGM account.Step 3: Enter your password and click "Sign In" to access your accou

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

Why is my SEAGM account being suspended?

Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from f

How to register a SEAGM Member Account?

Step 1: Visit SEAGM and click the [Sign In] button at the top-right corner of the page.Step 2: In the sign-in window, click [Sign Up] to create a new account. Step 3: Enter your email address and click [Send Verification Code] to receive a code for verification.Step 4: Enter the verification code yo