Will my code be delivered digitally or physically after payment?

Note: Check your SEAGM account for updates on your recent orders. A red dot under User Profile in the Notifications section indicates new messages or order notifications.1. Will my code be delivered digitally or physically after payment?SEAGM delivers all codes digitally to your SEAGM account after

How to Request a Product Availability Notification?

1. How can I get notified when a product is back in stock?If a product or denomination is currently Sold Out and the “Notify Me when Available” option is displayed, you can subscribe to receive an email notification when the item is restocked.Please follow these steps:Open the product page you are i

FAQs: My order was not delivered on time.

There are many possible reasons why your order was delayed or put on hold:  1. Your payment has not yet been captured on our system.  In some cases, payment will be delayed. If your money was deducted from your bank, wallet, or prepaid account but the order status is still "Unpaid" or "Expired", do

FAQs: SEAGM Pre-order

Q: What do pre-order means?A: Pre-order is an order placed for a product which is hard to get or out of stock due to their popularity. Pre-ordered items are not available at the time of purchase.  SEAGM allows the customer to reserve the product and receive it immediately when the product is availab

How to purchase Coffee Talk using the Steam Wallet Code purchased from SEAGM?

Coffee Talk is a game about listening to people’s problems and helping them by serving up a warm drink out of the ingredients you have in stock. It is a game that depicts lives as humanly as possible, while having a cast that is more than just humans. Immerse yourself in the stories of alternative-S

How to purchase Steam Coffee Talk from SEAGM?

Coffee Talk is a game about listening to people’s problems and helping them by serving up a warm drink out of the ingredients you have in stock. It is a game that depicts lives as humanly as possible, while having a cast that is more than just humans. Immerse yourself in the stories of alternative-S

Scam Alert: Common Tactics and Red Flags Everyone Should Know

Online scams are more sophisticated than ever, targeting people through emails, fake websites, online marketplaces, social platforms, and even dating apps. At SEAGM, we believe that awareness is your best defence. Here’s a breakdown of common scam tactics, real-life examples, and simple tips to help

How to complete the SEAGM KYC verification process quickly and smoothly?

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How can I cancel my paid order?

Important information:In order to refund your payment to the original payment method used, the processing/handling fees incurred by the payment merchant will not be included. Need to cancel a payment made? No worries. SEAGM allows cancellation of paid orders in the situations below:1. User requ

Check Before You Pay: How to Avoid Top-Up Errors on SEAGM.

When topping up game credits or items through SEAGM, it is essential to provide accurate details. Even small mistakes, such as entering the wrong number, misspelling a name, or selecting the wrong server or region, can result in the credits being sent to another player’s account, causing loss of the

How do SEAGM pre-order work?

You can easily pre-order items on SEAGM now. SEAGM allowing you to order items in advance or waiting for your item to be restocked. It depends on the stock availability from the supplier/distributor. Delivery of pre-order items could be as fast as one day or up to five business days. The checkout pr

How to purchase Tailed Demon Slayer in-game products with Google Play Gift Card purchased in SEAGM?

Welcome to Tailed Demon Slayer. Join our hero's adventure in Bestia, a once happy and peaceful little town turned dark. Undead bosses are now crowding the streets under King Richie's iron fist. But this will end now! Stock up on epic hero powers to start the battle of the century today! Note: Google

How to purchase Candy Crush [US] gift card from SEAGM?

Candy Crush Saga was released in 2012 and quickly gained immense popularity. The game features a colourful and vibrant candy-themed world with hundreds of levels to complete. Each level presents different challenges and objectives that players need to achieve within a limited number of moves. The ga

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY.  Items offered for the coupon will be displayed when you c

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount.  2. Available coupons offered by SEAGM are for selected products ONLY. Items off