How to apply a refund for Stripe payments (Credits/Debit card )?

You can request a cancellation/refund of your orders that are paid but not completed, non-delivered, or non-disputed.1. Where can I request, and what do I have to notice？You can find our Customer Support via LiveChat to provide your payment information. We will process the refund immediately upon yo

Why is the transaction amount charged on my card/wallet different from the amount shown on my order?

SEAGM is in collaboration with several payment service providers, which offer different kinds of payment channels to enable customers to make payments globally and easily. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate w

How to top up SEAGM Credits via Online Banking in SEAGM?

Step 1: Once logged in to your SEAGM account,  click "Top Up" at the top right corner.Step 2: At the user credit balance topup, key in the top-up amount needed. Next, click 'Top up' to proceed.Step 3: At the SEAGM Pay page, choose online banking and select the desired bank/payment channel,

How to make payment via Touch n Go [MYR] in SEAGM?

Note: Touch N Go Payment is only limited to Malaysian users under the MYR Currency. TNG wallet payment was under region-restricted payment. Step 1: Choose products,  click "Buy now", then select "Pay Now" to proceed checkout page. Step 2: On the checkout page, look for the Online

Avoid Order Regrets: Check Product Availability in Your Country Before You Buy.

Buying digital products online can be convenient and exciting, but nothing is more frustrating than discovering your purchase doesn’t work due to regional restrictions. Many digital products on SEAGM are region-locked, meaning they can only be used in certain countries or with accounts registered in

How to change your SEAGM account mobile number?

If you’ve recently changed your mobile number and need to update it on your SEAGM account, don’t worry. The process is quick and simple. Follow the step-by-step guide below to successfully update your mobile number.Note: The mobile phone number can ONLY be changed once every 90 days.Step 1: Start by

How to sign up for a SEAGM account using your phone number?

If you’re a gamer who loves buying game credits, gift cards, or digital codes, SEAGM is the perfect place to shop. Before you can start enjoying fast and secure purchases, you’ll need to create your own SEAGM account. In this guide, we’ll walk you through the simple steps to sign up and verify your

What to do if you see a [failed to verify] error when ordering mobile legends on the SEAGM Apps?

1. What is a [failed to verify] error? This error usually appears due to region restrictions from the game’s side. It means the player ID you entered does not support the selected diamond denomination.2. What should you do next?Try selecting a different diamond amount that is supported for your play

SEAGM Protection Guide: Tips for Safe Online Transactions.

Online transactions are fast and convenient, but they can expose your personal and financial information if proper precautions aren’t taken. Protect yourself with these essential tips:1. Enable payment alerts Enable payment alerts from your wallet or bank account. Real-time notifications allow you t

Reload Your Phone Instantly: SEAGM Mobile Recharge Tips.

Want to top up your mobile quickly and safely? SEAGM makes it simple! Here are some handy tips to help you recharge your phone with ease, avoid errors, and stay connected anytime, anywhere.Tip 1: Always press the ‘Enter’ key on your keyboard after entering your mobile number. This helps confirm

SEAGM: How do I retrieve a payment receipt from Maybank online banking?

Need proof of a payment? You can easily retrieve your payment receipt through Maybank Online Banking. With just a few clicks, you can view, download, and screenshot your transaction details.Step 1:Visit the Maybank2u website or open the Maybank2u mobile app, then enter your username and pa

How to top up Slam Dunk Point in SEAGM?

About: Slam Dunk Mobile game features 3 types of real-time PvP modes including the 3 v 3 half court, 3 v 3 full court and 5 v 5 full court. The iconic characters including Sakuragi Hanamichi and fan favourite, Rukawa Kaede will be featured as the playable characters, as well as the entire Shohoku

How to redeem Walmart Gift Card [US] purchased from SEAGM?

With a Walmart Gift Card, you get low prices every day on thousands of popular products in stores or online. You’ll find a wide assortment of top electronics, toys, home essentials, and more. Plus, the cards don’t expire, and you never pay any fees. Note: Walmart Gift Card (US) sold by SEA Gamer M

How to redeem FlipKart Gift Card [IN] purchased from SEAGM?

About: Flipkart India is an e-commerce company headquartered in Bangalore, Karnataka, India. Flipkart first launched in the year 2007 and the company initially focused on online book sales before expanding. Today, they're one of the favourite online shopping websites in India with products ranging f

How to top up Audition AyoDance (ID) using Megaxus MI-CASH Voucher (ID) in SEAGM?

About Audition AyoDance: Audition AyoDance is an Online Dance Battle Game, where you and your friends throughout Indonesia can meet and compete online. Various kinds of interesting song variations can be selected in the AyoDance Audition, ranging from Pop, R&B, Hip Hop or even Techno, and o

How to redeem Wizard101 Prepaid Game Card purchased from SEAGM?

About Wizard101: Wizard101 is a massively multiplayer online role-playing game (MMORPG) released in 2008 by KingsIsle Entertainment. In the game, players take on the role of students of Ravenwood School of Magical Arts in order to save the Spiral, the fictional galaxy in which the game is set,

How to redeem Pirate101 Prepaid Game Card purchased from SEAGM?

About Pizard101: Pirate101 is a pirate-themed massively multiplayer online role-playing game(MMORPG) created by KingsIsle Entertainment and released in 2012. A sister game to Wizard101 set in the same universe, players assume the role of heroic pirates who set out in search of the treasures of

How to top up WeTV VIP in SEAGM?

About: WeTV is Tencent Video's international version and it is a legal and official free streaming platform for everyone. WeTV provides a variety of genres of English subbed Chinese series, movies, dramas, variety shows, special events, anime, and many more. You may not need to remember which part o