Search User Guide
How to recharge THE KING OF FIGHTERS AFK pack using Google Play Gift Card purchased from SEAGM?
About:Get 3,000 Draws, 210,000 Rubies, and 1 Legendary Fighter!Play now and get all the benefits without the ads for 7 days!If you participated in EARLY ACCESS, you can receive the pre-registration reward, 'VICE', at the official global launch.The legendary fighting game The King of Fighters returns
How to recharge AFK Arena diamonds using Google Play Gift Card purchased from SEAGM?
About:Over 100 heroes in seven factions. Build the ultimate formations and battle your way to the top. Celestials, Hypogeans, Dimensionals are the rarest.Note: Google Play gift card sold by SEAGM is a region-locked product. Please ensure the purchase gift card region is the same as your re
How to recharge AFK Arena bundle using Google Play Gift Card purchased from SEAGM?
About:Over 100 heroes in seven factions. Build the ultimate formations and battle your way to the top. Celestials, Hypogeans, Dimensionals are the rarest.Note: Google Play gift card sold by SEAGM is a region-locked product. Please ensure the purchase gift card region is the same as your re
How to recharge AFK Arena monthly card using Google Play Gift Card purchased from SEAGM?
About:Over 100 heroes in seven factions. Build the ultimate formations and battle your way to the top. Celestials, Hypogeans, Dimensionals are the rarest.Note: Google Play gift card sold by SEAGM is a region-locked product. Please ensure the purchase gift card region is the same as your re
How to activate ARC Raiders (Steam ROW) purchased from SEAGM on Steam?
Note: Disallowed in the following countries - Malaysia, Brazil, Chile, China, Colombia, Costa Rica, India, Indonesia, Peru, Philippines, Thailand, Ukraine, Uruguay, Vietnam.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-ref
How to redeem Allegro Gift Card (PL) purchased from SEAGM ?
Allegro is one of the leading supermarkets in Poland and your number one shopping place. Find what you are looking for by selecting different sections. Shop clothes, baby products, groceries, sports and outdoor equipment, home goods and electronics. Allegro brings together premium brands under
How to recharge THE KING OF FIGHTERS AFK ruby using Google Play Gift Card purchased from SEAGM?
About:Get 3,000 Draws, 210,000 Rubies, and 1 Legendary Fighter!Play now and get all the benefits without the ads for 7 days!If you participated in EARLY ACCESS, you can receive the pre-registration reward, 'VICE', at the official global launch.The legendary fighting game The King of Fighters returns
How to make payment via Physical Store?
For Physical Store (7-eleven):Step 1: Log in to your account, select your desired item. Step 2: At the checkout page, check your order details and click pay now. Step 3: On the Payment page, select offline payment and click “7-Eleven” as your preferred payment method payment then
Why is the transaction amount charged on my card/wallet different from the amount shown on my order?
SEAGM is in collaboration with several payment service providers, which offer different kinds of payment channels to enable customers to make payments globally and easily. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate w
What are Payment Processing Fees?
When registering in SEAGM, you agree to pay the payment processing fees incurred for orders placed using our payment method. Many payment method processors charge transaction fees that include both a fixed fee and a percentage fee based on the total sale price of the item. These rates and percentage
How can I cancel my paid order?
Important information:In order to refund your payment to the original payment method used, the processing/handling fees incurred by the payment merchant will not be included. Need to cancel a payment made? No worries. SEAGM allows cancellation of paid orders in the situations below:1. User requ
What can I do if my refund is taking longer than expected?
Waiting for a refund can be stressful, but you don’t have to be left in the dark. Follow these steps to get updates on your refund quickly and efficiently.Step 1: Before contacting support, check the expected duration of the refund for your payment method. This helps you know whether the refund is s
How to pay order if you have insufficient SEAGM Credit?
Note:a) This option will ONLY be available during checkout when there are credits in your SEAGM account. b) Kindly make sure that your checkout currency is matched with the currency of your Seagm Credit. You may check your Seagm Credit balance and currency under your account "Credit History".St
How to make payment via Touch n Go [MYR] in SEAGM?
Note: Touch N Go Payment is only limited to Malaysian users under the MYR Currency. TNG wallet payment was under region-restricted payment. Step 1: Choose products,  click "Buy now", then select "Pay Now" to proceed checkout page. Step 2: On the checkout page, look for the Online
Avoid Order Regrets: Check Product Availability in Your Country Before You Buy.
Buying digital products online can be convenient and exciting, but nothing is more frustrating than discovering your purchase doesn’t work due to regional restrictions. Many digital products on SEAGM are region-locked, meaning they can only be used in certain countries or with accounts registered in
Why am I seeing “No payment method available” at checkout?
Sometimes, when attempting to make a payment or top up an account, users may notice that no payment methods are displayed. This can happen for several reasons:1. Currency not supported.If the platform does not support the selected currency, no payment method will be shown. To resolve this, switch to
How to report a website bug or issue on SEAGM?
Encountering a bug, error, or any issue on the SEAGM website can be frustrating. Reporting it promptly helps our team fix the problem faster. This guide will show you how to capture the issue, contact our support team, and what to expect regarding resolution time.Step 1: Capture the ErrorTake a scre
SEAGM LiveChat: Step‑by‑Step Guide for the Fastest Support.
When it comes to online gaming top-ups, digital currencies, or in-game purchases, quick support can make all the difference. SEAGM (SEA Gamer Mall) offers a LiveChat service that connects you directly with their support team, providing real-time assistance for account issues, payment problems, or or

Select language

close
English
Melayu (Malaysia)
Bahasa Indonesia
中文
ไทย