Search User Guide
Understanding SEAGM Currency Settings.
Your SEAGM currency setting determines how product prices are displayed on the website. Currency availability and payment options may vary depending on the product, region, and payment provider.1. How can I change my account currency?You can change your preferred currency through the SEAGM account c
Error: "Sorry. The Malaysia of your mobile phone number is not in the regional whitelist. Please modify your phone number.". What shall I do?
When attempting to check out, you may encounter the following error message: “Sorry. The [country] of your mobile phone number is not in the regional whitelist. Please modify your phone number.”Why am I seeing this error?This error may appear when the currency selected at checkout does not match the
How to retrieve your PIN Code or CD Key from SEAGM?
All digital codes and CD-keys purchased in SEAGM will be delivered to your SEAGM account under the "My Cards" section. Note: If your account is linked to a social network site account [Facebook/Twitter/Steam, etc], please contact our LiveChat for further assistance or refer to our articles site for
My PayPal was charged, but my order still shows "Pay Now" or "Expired". What should I do?
1. What should I do if my status in PayPal shown was under "completed" and the amount is already being deducted, but in the SEAGM account shown was "Pay Now/Expired"?  No worries! For payment under pending review, your PayPal account might show payment deducted and completed, but in SEAGM order stat
How to redeem a FINAL FANTASY XIV Prepaid Time Card purchased from SEAGM?
Platform: PC (Microsoft Windows).Important Notes:The 60-Day Time Card does not include the FINAL FANTASY XIV (FFXIV) Standard Edition CD Key.An active FINAL FANTASY XIV game account is required to redeem and use the Time Card.Game Time Cards are region-locked and can only be redeemed on a Square Eni
How to redeem MasterCard Gift Card purchased from SEAGM?
SEAGM Mastercard Gift Card is a one-time-load virtual card that can be used for online purchases, added to retail mobile apps, or services anywhere a Debit Mastercard is accepted. Get started now! IMPORTANT:   Please note that some merchants may choose NOT to accept out-of-country currency at their
How to buy Japan Bitcash (Yen¥) from SEAGM?
BitCash is one of Japan's E-money used for online payments for Japanese online services, online games, SNS, video and music downloads. Japan BitCash Gift Card is safe and easy-to-use Internet cash in the form of prepaid cards.Important note:Japan BitCash is strictly for Japan Games only.This product
FAQ: SEAGM Credits Sub-balance
 1. What is SEAGM Credits Sub-balance? SEAGM Credits is a virtual currency for payments on SEAGM.com. Since March 2020, SEAGM has made some changes to our SEAGM Credits Balance system to serve our users better. SEAGM Credits Balance has been changed to a currency-based Sub-balances system.  Sub-bala
How to redeem the Optical 88 cash voucher purchased from SEAGM?
OPTICAL 88 is the premier eye care specialist in the region, providing technologically advanced optical solutions and lifestyle products.Note:Optical 88 cash voucher (MY) sold by SEAGM is available for Malaysia only.Please ensure you read the Terms and Conditions in the product description before ma
How to redeem the Lazo Diamond Gift Card purchased from SEAGM?
LAZO DIAMOND offers a wide range of white gold and diamonds that everyone can own with. What sets it apart from other diamond producers are its' price point and that it aims to make diamonds accessible to the public. Accessible it may be, but its designs are contemporary and undeniably head-turning.
How to redeem the Subway Cash Voucher purchased from SEAGM?
Subway is an internationally recognized food brand known for its freshly made sandwiches and customizable meal options. With a focus on choice and convenience, Subway offers a variety of breads, fillings, and meal combinations to suit different preferences.Note:Subway Cash Voucher gift cards are reg
How to top up your SEAGM account balance in other currencies?
Important Notes:You can view your main balance and sub-balances under “SEAGM Balance” in your SEAGM profile.Balances in different currencies cannot be merged.Each currency balance can only be used for orders in the same currency. Example:USD balance can only be used for USD ordersSGD balance can onl
How to check the Sub-Account Balance history in SEAGM?
Note: Your SEAGM Balance will automatically expire if either of the following conditions is met:The balance remains unused for 2 consecutive years; orThere is no activity on your SEAGM account for 2 consecutive years.To avoid balance expiration, we encourage you to use your available balance and kee
FAQs: SEAGM Balance.
Note: Your SEAGM balance will automatically expire if either of the following conditions is met:The balance remains unused for 2 consecutive years; orThere is no activity on your SEAGM account for 2 consecutive years.To avoid balance expiration, we encourage you to use your available balance and kee
How to purchase Steam version of Kao the Kangaroo from SEAGM?
Kao The Kangaroo is a 3D platformer from veterans of the genre Tate Multimedia, featuring a plucky, cheeky, but cutie Kao The Kangaroo (Hey, just like in the title!) on a quest to uncover the truth around the disappearance of his father.Note: The Steam Wallet Code sold in SEAGM was a region-currenc
How to reset my SEAGM account password?
Account locked? No worries! Kindly follow the guides below to regain access: Step 1: From the sign-in page on SEAGM Official Site, click Sign-in and click "Forget password?". Step 2: Enter your email address or mobile phone number, click "Send Verification Code", then enter the verification code and
How to place an order on SEAGM?
Step 1: Log in to your SEAGM account using your email address and password. You may also sign in using supported social login options. If you do not have an account yet, click "Register" to create one.Step 2: Browse products through the navigation menu or use the search bar to find the product you w
How to exchange STAR collected in SEAGM?
STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i

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