FAQ: SEAGM Credits Sub-balance

 1. What is SEAGM Credits Sub-balance? SEAGM Credits is a virtual currency for payments on SEAGM.com. Since March 2020, SEAGM has made some changes to our SEAGM Credits Balance system to serve our users better. SEAGM Credits Balance has been changed to a currency-based Sub-balances system.  Sub-bala

How to redeem the Lazo Diamond Gift Card purchased from SEAGM?

LAZO DIAMOND offers a wide range of white gold and diamonds that everyone can own with. What sets it apart from other diamond producers are its' price point and that it aims to make diamonds accessible to the public. Accessible it may be, but its designs are contemporary and undeniably head-turning.

How to redeem the Tada Cash Voucher [SG] purchased from SEAGM?

Tada connects drivers and riders in its own way by taking “commission” out of the game. Without paying commissions, drivers can take home more of what they earn. This allows TADA riders to enjoy greater savings and, in turn, makes the ride-hailing community a fairer and happier place! Note:Tada Cash

How to purchase the Tada Cash Voucher [SG] from SEAGM?

TADA connects drivers and riders in its own way by taking “commission” out of the game. Without paying commissions, drivers can take home more of what they earn. This allows TADA riders to enjoy greater savings and, in turn, makes the ride-hailing community a fairer and happier place! Note:Tada Cash

FAQs: SEAGM Balance.

Note: Your SEAGM balance will automatically expire if either of the following conditions is met:The balance remains unused for 2 consecutive years; orThere is no activity on your SEAGM account for 2 consecutive years.To avoid balance expiration, we encourage you to use your available balance and kee

How to purchase Tumile - Live Video Chat from SEAGM?

Note:The Google Play Gift Card sold in SEAGM was a region-currency-locked card. Please ensure the purchase gift card region is the same as your registered Google account.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable. Step 1: Log in or r

How to redeem coupons on SEAGM?

Before you start, here’s what you need to know:Coupons apply only to selected products. If it applies, you’ll see it on the product page.All coupons are subject to stock availability.SEAGM reserves the right to update or modify terms and conditions without prior notice.1. Choose the product you want

How to get the password to retrieve gift card code if my SEAGM account was linked with social media? 

Once a gift card is purchased from SEAGM, it requires a password to access and retrieve the purchased code. However, my SEAGM account was linked with social media [Google/Facebook/Twitter/Steam, etc.], how and what password should I enter to gain access? Note: Resetting the password will not affect

What should I do if my SEAGM account shows suspended?

Why is my account suspended?Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is

How can I attach a picture/file in SEAGM LiveChat?

Not sure how to send a picture or file? Not to worry! Follow the easy instructions below: Step 1: Kindly click on the [+] button on the bottom left side of the chat box.  Step 2: Then, click on the image/picture icons that appear. Step 3: Depending on the device used: [i] On Desktop/PC, kindly se

How to purchase Tumile - Live Video Chat in app coins using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to purchase the Adidas Gift Card (US) from SEAGM?

Adidas is a brand that needs no introduction, and getting your very own Adidas shoes and other apparel products at lower prices is a very enticing prospect for those who wish to get stylish no matter what they’re doing. Get your Adidas products now and get chic with the latest fashion trends!Note:  

What to do if your preferred payment method is not available

If your preferred payment method is not available at SEAGM checkout, no worries. You can submit a suggestion for future consideration. We are always working to improve the checkout experience and expand our supported payment options based on customer feedback. While we cannot guarantee the immediate

Why is my SEAGM account being suspended?

Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from f

Steam Wallet Codes: Errors and Recommended Solutions

There was an error redeeming the entered code. Stay cool, we will show you what to do when any of this happens. 1. The code may be invalid. Please carefully verify the characters as you re-enter the code and double-check to see if you've mistyped your key. Check instances of the following pairs: Th

FAQs: My order was not delivered on time.

There are many possible reasons why your order was delayed or put on hold:  1. Your payment has not yet been captured on our system.  In some cases, payment will be delayed. If your money was deducted from your bank, wallet, or prepaid account but the order status is still "Unpaid" or "Expired", do