How to use a Turkey Xbox gift card to purchase games on Xbox?

If you have purchased a Turkey Xbox Gift Card from SEAGM, follow the steps below to redeem your gift card and use the balance to purchase Xbox games.Important Notes:Turkey Xbox Gift Cards are region-restricted products and are subject to Xbox's applicable regional requirements.Before redeeming, plea

How to use a Scoin (VN) Gift Card to reload Scoin account balance?

Scoin (VN) is an electronic wallet service, that provides a synchronous payment solution across all devices and mobile platforms. The cash value after being loaded into the Scoin service will be converted to Scoin. This is the currency used to pay for all products and services offered by VTC Mobile,

How to Request a Product Availability Notification?

1. How can I get notified when a product is back in stock?If a product or denomination is currently Sold Out and the “Notify Me when Available” option is displayed, you can subscribe to receive an email notification when the item is restocked.Please follow these steps:Open the product page you are i

Atome payment error "Oops! Something went wrong. Please link a credit card and try again."

1. Why does this error occur?This error is specific to Atome MY users and usually occurs when you have reached your credit card limit on Atome’s platform. Even if a credit card is already linked, Atome may block the transaction once the limit has been fully utilised or restricted by Atome’s internal

How to redeem a FINAL FANTASY XIV Prepaid Time Card purchased from SEAGM?

Platform: PC (Microsoft Windows).Important Notes:The 60-Day Time Card does not include the FINAL FANTASY XIV (FFXIV) Standard Edition CD Key.An active FINAL FANTASY XIV game account is required to redeem and use the Time Card.Game Time Cards are region-locked and can only be redeemed on a Square Eni

How to redeem a Japanese Mobage MobaCoin card purchased from SEAGM?

Want to enhance your Mobage gaming experience but don’t know how to redeem your MobaCoin card? Well, this tutorial is just for you! Here, we’ll guide you through the redemption process so you can get your game on!  Step 1: Once you are logged into your Japanese Mobage account, click on the button at

How to redeem a Steam Wallet Code purchased from SEAGM?

Step 1: Log in to your Steam account. Under "Account details", click "add funds to your Steam wallet" to proceed to the next page. Step 2: Click Redeem a Steam Gift card or Wallet Code. Note: If you have never used Steam Wallet credit on your account, you may be prompted to enter your current addres

How to whitelist a domain in your Gmail account?

1. Why am I not receiving the email after clicking “Reset My Password” or “Register an Account”?After requesting a password reset or account registration, you may see the message “Reset Password / Verify Email Sent To Your Inbox”, but the email does not appear in your inbox. This may happen because

How to submit a business partnership application on SEAGM?

Interested in partnering with SEAGM as an agent, merchant, reseller, or supplier? Our business team is always excited to explore new ideas, collaborations, and opportunities. You may submit your partnership application by following the steps below.Step 1: Visit the SEAGM website and scroll down to t

How can I attach a picture/file in SEAGM LiveChat?

Not sure how to send a picture or file? Not to worry! Follow the easy instructions below: Step 1: Kindly click on the [+] button on the bottom left side of the chat box.  Step 2: Then, click on the image/picture icons that appear. Step 3: Depending on the device used: [i] On Desktop/PC, kindly se

How to sign in to your SEAGM account on a computer?

To sign in to your SEAGM account using a computer, please follow these steps:Step 1: Visit the SEAGM website and click "Sign In" at the top-right corner of the page.Step 2: Enter the email address associated with your SEAGM account.Step 3: Enter your password and click "Sign In" to access your accou

How to register a SEAGM Member Account?

Step 1: Visit SEAGM and click the [Sign In] button at the top-right corner of the page.Step 2: In the sign-in window, click [Sign Up] to create a new account. Step 3: Enter your email address and click [Send Verification Code] to receive a code for verification.Step 4: Enter the verification code yo

How to submit a Code or PIN issue on SEAGM?

If you encounter a problem with your code or PIN, you can follow these steps to get assistance from the SEAGM team:1. Log in to your SEAGM account. Visit the SEAGM website and sign in using your registered email address and password.2. Go to the “My Orders” page. You can access all your past purchas

How to check a ticket reply in SEAGM?

Need to check a reply to your ticket in SEAGM? Follow these simple steps to quickly find updates and respond to the support team.1. Log in to your SEAGM account.2. Click on your profile icon (at the top right).3. Select “Support Message” from the menu.4. You will see a list of updates if there are a

How to submit a ticket to FreeFire support if diamonds purchased in SEAGM were not received in-game?

Step 1: If the order status appears as completed in the SEAGM account, but in-game account, the diamonds were not added, kindly logout and login to the game account for confirmation.  Step 2: If the diamonds were confirmed to be not received, please directly contact our LiveChat support team for che

How to apply for a refund on PayPal payments in SEAGM?

Note: You can request a cancellation or refund of your orders that are paid but not completed, non-delivered, and non-disputed. 1. My order status in SEAGM was not delivered or completed. Where can I request a refund?It's easy. You can find our Customer Support Team via LiveChat and provid

How to apply a refund for Stripe payments (Credits/Debit card )?

You can request a cancellation/refund of your orders that are paid but not completed, non-delivered, or non-disputed.1. Where can I request, and what do I have to notice？You can find our Customer Support via LiveChat to provide your payment information. We will process the refund immediately upon yo

How to report a website bug or issue on SEAGM?

Encountering a bug, error, or any issue on the SEAGM website can be frustrating. Reporting it promptly helps our team fix the problem faster. This guide will show you how to capture the issue, contact our support team, and what to expect regarding resolution time.Step 1: Capture the ErrorTake a scre