Payments

Basics

• How to view account transaction history?
• Why did my payment attempt fail?
• How can I cancel my paid order?
• First time buyer identity verification (Credit/Debit Card)
• Why does SEA Gamer Mall need documents for verification?
• Do NOT DISCLOSE Bank Transfer Information to 3rd Party

Offline Payment

• How to make payment with Cash via Boleto [BRL] in SEAGM?
• How to pay with Cash payments In-Store [CLP] in SEAGM?
• How to pay with Cash via Serviestado Chile[CLP] in SEAGM?
• How to pay with Cash via Caja Vecina [CLP] in SEAGM?
• How to pay using Cash Payment under Colombian Peso [COP] in SEAGM?
• How to make cash payments under Brazilian real [BRL] in SEAGM?

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Online Payment

• How to pay using PayPal in SEAGM ?
• How to pay using the Cryptocurrency methods in SEAGM?
• FAQs: Credit/Debit card payment attempts failed.
• How to pay using Neosurf in SEAGM?
• How to pay using Razer Gold Wallet in SEAGM?
• How to pay using Atome in SEAGM?

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Payment Options and Fees

• What are Payment Processing Fees?
• What are the payment options available?
• Why is the transaction amount charged on my credit card different from the amount shown on my order?

Payment Status

• Why is my order status unpaid when the amount has been deducted from card?
• Payment made successfully but my order shown unpaid.

Refund

• How to apply for a refund on PayPal payments in SEAGM?
• How to apply a refund for Stripe payments (Credits/Debit card )?
• When should I expect my refund?