Payments

Basics

• Why does my ID and card/bank statement is needed for certain payment methods?
• First time buyer identity verification (Credit/Debit Card)
• Do NOT DISCLOSE Bank Transfer Information to 3rd Party

Payment Options and Fees

• What are Payment Processing Fees?
• What are the payment options available?
• Why is the transaction amount charged on my credit card different from the amount shown on my order?

Payment Status

• How to apply a refund for Stripe payments (Credits/Debit card )?
• Why is my order status unpaid when the amount has been deducted from card?
• Payment made successfully but my order is still unpaid.
• Why did my payment attempt fail?

Offline Payment

• How to pay using Physical Store/ATM/Cash Deposit Transfer?
• How to pay with offline banking/bank transfer?
• Payments via FAST
• Pembayaran Offline Indonesia: Alfamart
• Offline Payment by Internet Banking Transfer, ATM Transfer and Cash Deposit Machine
• Payment via PayNow

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Online Payment

• How to pay using Credit/Debit Card via Stripe
• How to pay using Online Banking?
• Payment via Boost
• Payment via Rapyd
• Payment via Touch n Go e-Wallet
• Payments via Skrill E-Wallet

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