1. Could you let me know to who I should provide the information about my payment in order to proceed?
Users shall not disclose bank transfer payment information to any persons or 3rd party. Kindly only submit the information to our official site customer service officer via LiveChat or our SEAGM social media page ONLY.
2. Why you shall not disclose the bank transfer/payment information?
This is because disclosing your payment information to 3rd party may result in your payment being claimed and used by them. SEA Gamer Mall only verifies bank transfer/cash payments with the payment receipt or information given by the user.
3. What would happen next if I had provided it to 3rd party?
For all monetary losses due to the user disclosing the bank transfer, ATM or CDM information to 3rd party or another person, SEAGM WILL NOT take any responsibility for it. Kindly make sure that the payment information is kept secure.
4. Who should I contact if I have more questions regarding manual payment?
No worries. You may directly contact our Customer Service Team 24/7 via LiveChat for immediate assistance.