SEAGM User Guide

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User Guide

FAQs

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

FAQs: SEAGM Mini Store in MonPay App.

Why MonPay? Simplest and absolute solution for secured payments and settlements Available to use 24/7 from everywhere and anytime Integrated system with the possibility for rewards Additional opportunity for the loan service without collaterals and low-interest rates Easy access to all types of pro

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to top up Whiteout Survival Frost Star in SEAGM?

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore! The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now

How to topup Poppo Live Coins in SEAGM?

Step 1: Register or log in to SEAGM, on the top right side of the page, search "Poppo". Step 2: Select "Poppo Live Coins" under the game top-up and choose your preferred amount of coins needed. After choosing, kindly enter your charge account information and click "Buy Now" to proceed. Step 3: Kind

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How to redeem the Sawa Jackaroo Gift Card purchased from SEAGM?

Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Visit the Jackaroo website and enter your user ID. Step 3: Enter the code p

How to activate StarRupture-Early Access (Steam)(EU/JP/KR/NA) purchased from SEAGM on Steam?

Note: -All purchases made in SEAGM are non-returnable, non-exchangeable, and non-refundable once they are delivered.-This gift card is only redeemable for the following countries: Austria, Australia, Belgium, Bulgaria, Canada, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Fi

How to make payment with LBC [PHP] in SEAGM?

LBC Express offers OTC payments, parcel deliveries, and remittance services, making it a versatile service provider in 3,000 branches across the Philippines.Note: 1. LBC [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PHP] in SEAGM. 2. Kindly make sure that NO

How to make payment using Naver Pay [KRW] in SEAGM?

Note: This payment option is only supported under Korean Won [KRW] ONLY. Step 1: Choose the item you would like to purchase and click 'buy now'. At the checkout page, click 'pay now' to be directed to the next page. Step 2: At the payment page, select 'Naver Pay' payment and click on 'PayNow'.Step

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to pay using Atome in SEAGM?

Atome is a “buy now, pay later” mobile app that splits your bill into three equal payments over three months. The mobile app is free to download and free to use for consumers: Atome charges zero interest and zeroes service fees. Important note: 1. A processing fee of 10.80% will be applied automati