How to view your order status in SEAGM?
When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account.
These are some visual pictures that represent an order status as shown below:
A: If your order sta
FAQs: Direct Top-Up Order Issue In SEAGM.
1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possibi
FAQs: Game/Gift Card Code Error During Redemption.
1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card seri
FAQs: SEAGM STAR Rewards Program.
1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How
How do I activate the offered coupon codes for the use of the next transaction in SEAGM?
New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout.
Note:
1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c
How do I apply coupons to products with special deals in SEAGM?
Important information:
1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount.
2. Available coupons offered by SEAGM are for selected products ONLY. Items off