FAQs: Credit/Debit card payment attempts failed.
1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher risk
FAQs: Direct Top-Up Order Issue In SEAGM.
1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possibi
FAQs: SEAGM STAR Rewards Program.
1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How
How to exchange STAR collected in SEAGM?
STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i
FAQs: SEAGM Mini Store in MonPay App.
Why MonPay?
Simplest and absolute solution for secured payments and settlements
Available to use 24/7 from everywhere and anytime
Integrated system with the possibility for rewards
Additional opportunity for the loan service without collaterals and low-interest rates
Easy access to all types of pro
How to generate an e-invoice after spending in SEAGM?
SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's