Why is my order status unpaid when the amount has been deducted from my card?

I have successfully made my payment through online payment via the Credit/Debit Card method. Why is my order status still unpaid?1. For each payment that goes through our system, the fitting amount will be put on hold on the card.2. If our system rejects the payment, resulting in a payment failure,

Why is the transaction amount charged on my card/wallet different from the amount shown on my order?

SEAGM is in collaboration with several payment service providers, which offer different kinds of payment channels to enable customers to make payments globally and easily. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate w

How can I cancel my paid order?

Important information:In order to refund your payment to the original payment method used, the processing/handling fees incurred by the payment merchant will not be included. Need to cancel a payment made? No worries. SEAGM allows cancellation of paid orders in the situations below:1. User requ

How to pay order if you have insufficient SEAGM Credit?

Note:a) This option will ONLY be available during checkout when there are credits in your SEAGM account. b) Kindly make sure that your checkout currency is matched with the currency of your Seagm Credit. You may check your Seagm Credit balance and currency under your account "Credit History".St

Avoid Order Regrets: Check Product Availability in Your Country Before You Buy.

Buying digital products online can be convenient and exciting, but nothing is more frustrating than discovering your purchase doesn’t work due to regional restrictions. Many digital products on SEAGM are region-locked, meaning they can only be used in certain countries or with accounts registered in

FAQs: Oppo MiniStore Order Issues & Refund Requests.

Oppo Mini-Store is currently available in: OPPO Mini-Store Malaysia OPPO Mini-Store Malaysia [Oppo payment method] OPPO Mini-Store Vietnam OPPO Mini-Store Thailand OPPO Mini-Store Thailand [Oppo payment method] OPPO Mini-Store Indonesia OPPO Mini-Store Indonesia [Oppo payment method] OPPO Mini-Stor

How to place an order in SEAGM Oppo Mini-Store?

Step 1: Visit the Oppo Mini-Store based on your region.  OPPO Mini-Store Malaysia OPPO Mini-Store Malaysia [Oppo payment method] OPPO Mini-Store Vietnam OPPO Mini-Store Thailand OPPO Mini-Store Thailand [Oppo payment method] OPPO Mini-Store Indonesia OPPO Mini-Store Indonesia [Oppo payment method]

How do SEAGM pre-order work?

You can easily pre-order items on SEAGM now. SEAGM allowing you to order items in advance or waiting for your item to be restocked. It depends on the stock availability from the supplier/distributor. Delivery of pre-order items could be as fast as one day or up to five business days. The checkout pr

How to check my SEAGM account order history?

Step 1: After logging, in SEAGM main page, click on the top right icon.  Step 2: Next, click on "My Orders". You will then see a list of orders created by you [whether the order is paid/unpaid/expired/refunded].  Step 3: Select the status based on your need to filter up the order or key in the pro

How to place an order by using SEAGM credits on SEAGM Apps?

Step 1: Open or install SEAGM App on your mobile and log in/register an account. Step 2: Choose the product you need on the SEAGM app home by tapping "Search" and entering the product/game name, then select and tap "Buy Now".  Step 3: Tap on "Pay Now" and you'll be directed to the Checkout page. Ste