Search User Guide
How to make payment using LinkAja [IDR] in SEAGM?
LinkAja is the flagship product of PT Fintek Karya Nusantara (Finarya). It is the Indonesian pride national server-based electronic money that has been registered in Bank Indonesia. Based on E-money License from Bank Indonesia in February 2019, Finarya has officially received a permit from Bank Indo
How to pay using QRIS QR Code Payment [IDR] in SEAGM?
Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may change from time to time.2. QRIS [IDR] is only available for Indonesian users under the Indonesian Rupiah [IDR] in SEAGM. Step 1: Choose your products in SEAGM and then click "Pay Now" to be directed to th
How to pay using BPI Bank Transfer [PHP] in SEAGM?
Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may change from time to time.2. E-Wallet [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PHP] in SEAGM. 3. Kindly make sure that NO virtual private network (VPN) has been
How to pay using NPP (PayID) [AUD] in SEAGM?
Note:1. A processing fee will be applied automatically during each checkout. Costs vary and may change from time to time.2.  NPP (PayID) [AUD] payment method is ONLY available for Australian users under the Australian Dollar [AUD] in SEAGM. 3. Kindly make sure that NO virtual private network (VPN) h
How to make payment via Pix [BRL] in SEAGM?
PIX is a Brazilian payment method, officially launched by the local Central Bank, that enables immediate payment confirmation and 24/7 availability. The user can complete the payment using any Home Banking or E-wallet App, by copying and pasting a Transaction ID or scanning a QR code. Note:1. A
How to generate an e-invoice after spending in SEAGM?
SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's
How to make payment using GrabPay in SEAGM?
GrabPay, one of Malaysia’s leading e-wallet providers, offers you the convenience of paying for everyday services like bills, groceries, food, ride services, prepaid reloads, and more, all within one app. You will also earn GrabRewards points for every transaction you make with GrabPay!Note: GrabPay
How to pay using the Cryptocurrency methods in SEAGM?
Cryptocurrencies are digital or virtual currencies underpinned by cryptographic systems. They enable secure online payments without the use of third-party intermediaries. "Crypto" refers to the various encryption algorithms and cryptographic techniques that safeguard these entries, such as elliptic
How to pay using ShopeePay [MYR] in SEAGM?
ShopeePay is an e-wallet service offered by Shopee that can be used to pay for online transactions within Shopee and also transactions with merchants who accept ShopeePay. Go cashless with simple, fast, and secure transactions within minutes via ShopeePay. Note:1. A processing fee of 1.49% will
I have made payment successfully but my order status shows unpaid.
(A) Offline Payment Method - Fund transfer via internet banking/ ATM/ CDM.If your funds have been debited from your bank account or cash successfully transferred, kindly save or take a screenshot of the payment receipt as proof and contact our customer support via LiveChat immediately to claim the o
Why is the transaction amount charged on my card/wallet different from the amount shown on my order?
SEAGM is in collaboration with several payment service providers, which offer different kinds of payment channels to enable customers to make payments globally and easily. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate w
What are Payment Processing Fees?
When registering in SEAGM, you agree to pay the payment processing fees incurred for orders placed using our payment method. Many payment method processors charge transaction fees that include both a fixed fee and a percentage fee based on the total sale price of the item. These rates and percentage
How can I cancel my paid order?
Important information:In order to refund your payment to the original payment method used, the processing/handling fees incurred by the payment merchant will not be included. Need to cancel a payment made? No worries. SEAGM allows cancellation of paid orders in the situations below:1. User requ
What can I do if my refund is taking longer than expected?
Waiting for a refund can be stressful, but you don’t have to be left in the dark. Follow these steps to get updates on your refund quickly and efficiently.Step 1: Before contacting support, check the expected duration of the refund for your payment method. This helps you know whether the refund is s
How to pay order if you have insufficient SEAGM Credit?
Note:a) This option will ONLY be available during checkout when there are credits in your SEAGM account. b) Kindly make sure that your checkout currency is matched with the currency of your Seagm Credit. You may check your Seagm Credit balance and currency under your account "Credit History".St
FAQs: Oppo MiniStore Order Issues & Refund Requests.
Oppo Mini-Store is currently available in: OPPO Mini-Store Malaysia OPPO Mini-Store Malaysia [Oppo payment method] OPPO Mini-Store Vietnam OPPO Mini-Store Thailand OPPO Mini-Store Thailand [Oppo payment method] OPPO Mini-Store Indonesia OPPO Mini-Store Indonesia [Oppo payment method] OPPO Mini-Stor
How to redeem the Charity On Top Gift Card [US] purchased from SEAGM?
A Charity On Top gift card is an easy way for you to make a difference with a charitable donation. Jump in to lend a hand to victims of a crisis or disaster, make your voice heard regarding a current event or support a cause that has your ongoing attention. We have all 1.8 million US charities, so y
How to purchase the FasaPay Gift Card from SEAGM?
Get a FasaPay Gift Card from Rewarble to easily add funds to your FasaPay account for online transactions. This card allows for quick and dependable top-ups, ideal for boosting your balance without involving your bank account. Use it for online shopping, sending gifts, and making payments, simplifyi

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