FAQs: Maxis/Hotlink mobile recharge

updated 2026-04-14 13:51:13

Q: Can I recharge for someone else?
A: Yes. You can recharge for someone else’s phone credit or data, worldwide. 

Q: How fast is the reload service?
A: Receive Maxis/Hotlink prepaid mobile credits instantly after payment made.

Q:How to check Maxis/Hotlink credit balance? 

A: To check the remaining balance on your SIM card, dial *122# to have your phone display the balance you have at your disposal. Besides, dialling *100# summons an "Easy Menu" that allows you to tap a wide variety of Hotlink-specific services

Q: What are Hotlink plans?

A: For a quick answer, kindly visit the Hotlink plans page.

Q: How to contact Maxis/Hotlink support?

  • Call 123 from your Maxis number in Malaysia

  • Call 1800 8211 23 from any other phone

  • Call 0060 3749 221 23 from abroad

  • Visit the Maxis support website

  • Visit the Maxis Facebook page

  • Download Hotlink App

Thank you.

Visit the SEAGM Support site for quick answers and guides.

Need support? Contact our Customer Support via  LiveChat .

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