Step 1: Get your virtual account number after completing the ordering process on SEAGM.
Note:
- Unpaid orders will expire in 4 hours. Each code can only be used once.
- You are advised to use Bank Permata if your payment method is not connected to our online payment website.
- The company code is the first 5 numbers of your virtual account number.
- A fee of SGD 0.40 or min SGD 0.40 will be directly applied in checkout for all virtual account transactions. Fees may vary from time to time.
Step 2: Follow the steps below when you are making a payment with the bank:
- Via BCA Mobile Banking to Permata Bank (VA)
- Please login to your mobile banking.
- Click "Menu Icon".
- Select the "Inter-Bank" menu.
- Then enter the "virtual account" number (eg 88560xxxxxxxxxxx).
- Select "Destination bank".
- Click send and your transaction is complete.
-
Via BRI ATM Transfer to Permata Bank (VA)
- Select the "Other Transaction" menu, then select the Payment menu.
- After that, click the Other Menu, then select the "Briva" menu.
- Enter the account number with your Virtual Account number (example: 8291xxxxxx) and select confirm.
- When the payment confirmation appears, please select Yes.
- Your transaction has been completed.
- Via Mandiri Bank (VA) ATM Transfer
- Please select the "Pay / Buy" menu.
- Next will appear types of payments such as Multi Payment and Bill Payment (PLN, PDAM, etc.), for VA payments select "Multi Payment".
- Please enter the company code, for example: "89022", then select "Yes", the service provider is "DOKU MERCHANT".
- Enter your Virtual Account number (example: 89022xxxxxxxxxxxx) and click "Confirm".
- Fill in the nominal to be paid, then press "Correct".
- Make sure all the information and bill totals displayed are correct. If correct, press number 1 and select "Yes".
- Check the confirmation screen and select "Yes" to make the payment.
- Proof of payment in the form of a receipt so that it is stored as a valid proof of payment from Bank Mandiri.
- Your transaction has been completed.
- Via Mandiri Bank (VA) Mobile Banking
- Please login to your mobile banking.
- Click the "Menu Icon" on the top left.
- Select the "Payment" menu
- Select "New Payment"
- Select "Multi Payment"
- Click "Service Provider" (DOKU MERCHANT), then select the company code, for example, "89022"
- Select "No. Virtual "Enter your Virtual Account number (for example 89022xxxxxxxxxxx), then select"Add a New Number "
- Enter the nominal then select "Confirm" and "Continue"
- Then the payment confirmation screen will appear. Make sure all information and bill totals are correct. If it is correct, then scroll down and select "Confirm"
- Enter your PIN and select "OK" Transaction using VA has been completed.
***The same guide goes to all IDR virtual account transactions in SEAGM.
Thank you.
You may visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat.
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