SEAGM allows cancellation of paid orders in situations below:
1. Unauthorized charged on your credit/debit card, Skrill, or any other payment methods provided the order is not delivered.
2. Identity verification fails during our verification checks for payment methods that require verification.
3. Unable to provide documents for first-time buyer identity verification checks.
4. We are unable to fulfil an order due to the stocks for the purchased product is unavailable for a long period of time.
5. Customer request for an order cancellation for undelivered order.
To cancel an order or item, please contact our Customer Support via LiveChat.
If your order is cancelled, you will receive either an email notification to confirm your order was cancelled. You will not be billed for any cancelled items.
Unpaid Order Cancellation