How can I cancel my paid order?

SEAGM allows cancellation of paid orders in situations below:

1. Unauthorized charged on your credit/card, Paypal, Skrill or any other payment methods provided order is not delivered.
2. Identity verification fails our verification checks for payment methods that require verification.
3. Unable to provide documents for first time buyer identity verification checks.
4. We are unable to fulfill an order due to the stocks for the purchased product is unavailable for a long period of time.
5. Customer request for an order cancellation for undelivered order.

To cancel an order or item, please contact our Customer Support LiveChat or call us.

If your order is cancelled, you will receive either email notice/SMS/call to confirm your order was cancelled. You will not be billed for any cancelled items. 

You can resubmit your order for the item(s) you want again. If you would like further assistance, you are welcome to contact our Customer Support LiveChat.