SEAGM allows cancellation of paid orders in situations below:
1. Unauthorized charged on your credit/card, Paypal, Skrill or any other payment methods provided order is not delivered.
2. Identity verification fails our verification checks for payment methods that require verification.
3. Unable to provide documents for first time buyer identity verification checks.
4. We are unable to fulfill an order due to the stocks for the purchased product is unavailable for a long period of time.
5. Customer request for an order cancellation for undelivered order.
If your order is cancelled, you will receive either email notice/SMS/call to confirm your order was cancelled. You will not be billed for any cancelled items.