SEAGM User Guide

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User Guide

FAQs

Account

Apps

Orders

Payments

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Airtime

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account. These are some visual pictures that represent an order status as shown below: A: If your order sta

FAQs: Direct Top-Up Order Issues on SEAGM

1. My order status shows “Completed”, but the amount has not been credited to my in-game account. What should I do?If your SEAGM order status shows “Completed” but the purchased credits, gold, diamonds, cash, or other items have not been reflected in your game account, please log out of your game ac

Why Is My Game/Gift Card Code Not Working?

1. What should I do if my game or gift card code is not working?If you encounter an error when redeeming your game or gift card code, please check the following:You are using the correct redemption website or platform.The code has been entered correctly.There are no extra spaces before or after the

FAQs: SEAGM Mini Store in MonPay App.

Why MonPay? Simplest and absolute solution for secured payments and settlements Available to use 24/7 from everywhere and anytime Integrated system with the possibility for rewards Additional opportunity for the loan service without collaterals and low-interest rates Easy access to all types of pro

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount. 2. Available coupons offered by SEAGM are for selected products ONLY. Items off

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How to purchase Steam Onimusha: Way of the Sword from SEAGM?

About: An all-new entry in the Onimusha series!Fight through bloodstained battlefields of intense swordplay action. Explore the historic Japanese capital of Edo-period Kyoto, twisted by malevolent clouds of Malice.With every stage cloaked in mystery, danger and intrigue. Battle against monstrosities

How to purchase Steam MARVEL Tōkon: Fighting Souls from SEAGM?

About: Assemble your team of legendary Marvel characters in the ultimate 4v4 tag team fighter from PlayStation Studios, Arc System Works and Marvel Games.It’s time to build your dream team and break some spirits in blistering 4v4 fighting action. Choose from an expanding roster of 20 iconic Marvel c

How to redeem the CONTROL Resonant (Steam ROW) purchased from SEAGM?

Information:Platform: SteamOnly allowed in the following countries: Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Republic of the Congo, Democratic Republic of the Congo, Ivory Coast, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gab

How to purchase Head Ball 2 in game diamonds using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to redeem Funcard (VN) Gift Card to Funtap Games on Website?

Funcard (VN) is a game card launched by Funtap publisher. Funcard (VN) offers various denominations for their players. It can be recharged into all games published by Funtap. Players can then upgrade their in-game items by using the converted Diamonds, KNB or Gold. Step 1: Once the purchase from SE

How to reload Funcard (VN) Gift Card to Funtap account?

Funcard (VN) is a game card launched by the Funtap publisher. Funcard (VN) offers various denominations for its players. It can be recharged into all games published by Funtap. Players can then upgrade their in-game items by using the converted Diamonds, KNB or Gold. Step 1: Once the purchase from