SEAGM User Guide

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User Guide

FAQs

Account

Apps

Orders

Payments

Balances

Airtime

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

FAQs: SEAGM Mini Store in MonPay App.

Why MonPay? Simplest and absolute solution for secured payments and settlements Available to use 24/7 from everywhere and anytime Integrated system with the possibility for rewards Additional opportunity for the loan service without collaterals and low-interest rates Easy access to all types of pro

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

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How to purchase the Sawa Jackaroo Gift Card from SEAGM?

Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in or register for an account in SEAGM. On the top menu, enter the keywords "Sawa" and search. Select "Sawa Jackaroo Gift Card [Global]". Step 2: Select the amount that you

How to purchase Stardew Valley using the Steam Wallet Code purchased from SEAGM?

Note:The Steam Wallet Code sold in SEAGM was a region-currency-locked card. Steam users can only redeem it according to their original currency settings. All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAG

How to purchase Steam Stardew Valley from SEAGM?

Note:The Steam Wallet Code sold in SEAGM was a region-currency-locked card. Steam users can only redeem it according to their original currency settings. All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in/register an account

How to purchase Steam Deliver Us The Moon from SEAGM?

Note:The Steam Wallet Code sold in SEAGM was a region-currency-locked card. Steam users can only redeem it according to their original currency settings. All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in/register an account

How to make payment with M Lhullier [PHP] in SEAGM?

M Lhuillier is a pawnshop chain offering OTC payments for remittances, bills, and online shopping transactions across over 3,000 branches in the Philippines.Note: 1. M Lhullier [PHP] payment method is ONLY available for Philippine users under the Philippine peso [PHP] in SEAGM. 2. Kindly make sure

How to pay using Atome in SEAGM?

Atome is a “buy now, pay later” mobile app that splits your bill into three equal payments over three months. The mobile app is free to download and free to use for consumers: Atome charges zero interest and zeroes service fees. Important note: 1. A processing fee of 10.80% will be applied automati