SEAGM User Guide

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User Guide

FAQs

Account

Apps

Orders

Payments

Balances

Airtime

Cards

Top-up

Announcement

User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: SEAGM Mini Store in MonPay App.

Why MonPay? Simplest and absolute solution for secured payments and settlements Available to use 24/7 from everywhere and anytime Integrated system with the possibility for rewards Additional opportunity for the loan service without collaterals and low-interest rates Easy access to all types of pro

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount. 2. Available coupons offered by SEAGM are for selected products ONLY. Items off

How to top up Whiteout Survival Frost Star in SEAGM?

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore! The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now

How to generate an e-invoice after spending in SEAGM?

SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's

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How to pay using AlipayHK [HKD] in SEAGM?

Alipay is the most widely used third-party online/mobile payment service provider in China. With over 100 million daily transactions and over 800 million monthly active users. Its primary product is the Alipay Wallet, a digital wallet that also features a mobile app, allowing customers to conduct tr

How to make payment using BPI Online Banking [PHP] in SEAGM?

Founded in 1851, the Bank of the Philippine Islands is the first bank in the Philippines and in the Southeast Asian region. BPI is a universal bank and together with its subsidiaries and affiliates, it offers a wide range of financial products and solutions that serve both retail and corporate clien

How to pay using ShopeePay VN eWallet [VND] in SEAGM?

ShopeePay.vn e-wallet allows users to pay online on Shopee - Vietnam's No. 1 e-commerce platform, pay bills, top up phones, transfer money and pay by scanning QR codes right at the store. Note:1. A processing fee will be applied automatically during each checkout. Costs vary and may change from time

How to make payment using Credit/Debit Card [JPY] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may be updated from time to time.2. The payment method of Credit/Debit Card [JPY] is ONLY supported under Japanese Yen [JPY]. 3. Ensure that NO virtual private network (VPN) has been enabled during checkout.

How to make payment using Credit/Debit Card [AUD] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may be updated from time to time.2. Credit/Debit Card [AUD] payment method is ONLY supported under Australian Dollar [AUD]. 3. Ensure that NO virtual private network (VPN) has been enabled during checkout. St

How to make payment using Credit/Debit Card [CLP] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Fees vary and may be updated from time to time.2. The credit/Debit Card [CLP] payment method is ONLY supported under the Chilean Peso [CLP]. 3. Ensure that NO virtual private network (VPN) has been enabled during checkout.