How to redeem the Bigpoint Epin [TR] purchased from SEAGM?

Using Bigpoint E-pin, you can purchase various content such as in-game items, premium services, cosmetics or power-ups in different games of Bigpoint such as DarkOrbit, Deepolis, Drakensang Online, Farmerama, Seafight, Pirate Storm: Death or Glory, Rising Cities, Skyrama, Zoomumba.Important Notice:

How to complete the SEAGM KYC verification process quickly and smoothly?

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to pay using Transferencia entre Contas (Bradesco) [BRL] in SEAGM?

Note: Transferencia entre Contas (Bradesco) [BRL] payment method is ONLY available for Brazilian users under Brazilian real [BRL] in SEAGM. Step 1: Choose the item you would like to purchase, then click 'buy now. At the checkout page, click 'PayNow" to be directed to the

How to pay using Online Bank Transfer Brazil [BRL] in SEAGM?

Note: Brazil Banco do Brazil [BRL] payment method is ONLY available for Brazilian users under Brazilian real [BRL] in SEAGM. Step 1: Choose the item you would like to purchase, then click 'buy now. At the checkout page, click 'PayNow" to be directed to the next page.&nb

How to pay using Debito Bancodo Brasil [BRL] in SEAGM?

Note: Debito Bancodo Brasil [BRL] payment method is ONLY available for Brazilian users under Brazilian real[BRL] in SEAGM. Step 1: Choose the item you would like to purchase, then click 'buy now. At the checkout page, click 'PayNow" to be directed to the next page. Step

How to apply for a refund on PayPal payments in SEAGM?

Note: You can request a cancellation or refund of your orders that are paid but not completed, non-delivered, and non-disputed. 1. My order status in SEAGM was not delivered or completed. Where can I request a refund?It's easy. You can find our Customer Support Team via LiveChat and provid

How to pay using Eggmoney [KRW] in SEAGM?

EggMoney Korea is a multipurpose prepaid gift card. It can be used to top up most Korean online games or used for payment.Note: This payment option is only supported under Korean Won [KRW] ONLY.Step 1: Choose the item you would like to purchase and click 'buy now'. At the checkout page, cl

How to pay using Teencash [KRW] in SEAGM?

Teencash is a popular prepaid gift card option in Korea. It is used to purchase online game top-ups, as well as digital online content on Korean online services.Step 1: Choose the item you would like to purchase, then click 'buy now. At the checkout page, click 'PayNow" to be directed to the ne

How to pay using Oncash Korea [KRW] in SEAGM?

OnCash is a prepaid card option in Korea. It allows customers to make online payments with a selection of options, including their mobile phones and credit cards.Step 1: Choose the item you would like to purchase and click 'buy now'. At the checkout page, click 'pay now to be directed

How to pay using Culture Voucher [KRW] in SEAGM ?

What is the difference between Culture Game Voucher and Culture Voucher?Both are popular online payment methods in Korea. It requires the customer to register an account and recharge the card points before making a payment.Note: This payment option is only supported under Korean Won [KRW] ONLY.Step

How to pay using Book Voucher [KRW] in SEAGM?

Book Voucher is a prepaid card payment method in Korea. It is used to purchase games from the Culture Land website. All customers need to do is register an account and recharge the card points into their account. Once the recharging step is complete, the purchased points will be available for use.St

How to pay using DuitNow Transfer [MYR] in SEAGM?

DuitNow is a convenient way to send and receive money instantly at your Online Banking or eWallet. Transfer funds to any DuitNow ID including Mobile number, MYKad/Passport number, Army/Police number as well as Business Registration number.Step 1: Choose your products in SEAGM and click "P

How to pay via Kiosk AXS (SGD) in SEAGM?

AXS Kiosk is a one-stop multi-application and interactive self-service terminal that provides you with comprehensive bills and fines payment services, online government e-services, prepaid top-ups, ticketing, and many more. With over 670 AXS Kiosks island-wide operating 24 hours daily, the AXS Stati

How to pay using the Cryptocurrency methods in SEAGM?

Cryptocurrencies are digital or virtual currencies underpinned by cryptographic systems. They enable secure online payments without the use of third-party intermediaries. "Crypto" refers to the various encryption algorithms and cryptographic techniques that safeguard these entries, such as elliptic

How to purchase Digimon Story Time Stranger (Steam) from SEAGM?

Digimon Story Time Stranger is an RPG with monster-taming elements that explores the deep bond between humans and Digimon in an epic story that unravels the mystery of the world's collapse.Note:  All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable,&nbs

Payment via Stripe in SEAGM.

Stripe is a payment gateway that accepts the majority of Credit / Debit Cards with a total of 135 currencies. Payments through Stripe are faster, simpler, secure and lowering the chance of payment failure without adding operational complexity. In order to protect each transaction, Stripe payment use

How to make payment via Physical Store?

For Physical Store (7-eleven):Step 1: Log in to your account, select your desired item. Step 2: At the checkout page, check your order details and click pay now. Step 3: On the Payment page, select offline payment and click “7-Eleven” as your preferred payment method payment then

I have made payment successfully but my order status shows unpaid.

(A) Offline Payment Method - Fund transfer via internet banking/ ATM/ CDM.If your funds have been debited from your bank account or cash successfully transferred, kindly save or take a screenshot of the payment receipt as proof and contact our customer support via LiveChat immediately to claim the o