SEAGM User Guide

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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Understanding the SEAGM Cashback Program: FAQs.

This FAQ covers the most common questions about the SEAGM Cashback Program, including how Cashback works, how it can be used, and important information regarding eligibility and expiry.1. What is Cashback, and how does it work?Cashback is a promotional platform credit awarded on eligible purchases m

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i

How do I activate the offered coupon codes for the use of the next transaction in SEAGM?

New features for redeeming coupon codes had just been introduced by SEAGM. SEAGM's members are now able to redeem and use the added coupons when performing checkout. Note: 1. Available coupons offered by SEAGM are for selected products ONLY. Items offered for the coupon will be displayed when you c

How do I apply coupons to products with special deals in SEAGM?

Important information: 1. Special deal discount is NOT applicable when the coupon is being applied. Members can choose either to stick with the original SEAGM special deal discount OR apply the coupon for the discount. 2. Available coupons offered by SEAGM are for selected products ONLY. Items off

How to generate an e-invoice after spending in SEAGM?

SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's

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How to purchase the Optical 88 cash voucher from SEAGM?

Optical 88 is the premier eye care specialist in the region, providing technologically advanced optical solutions and lifestyle products.Note:Optical 88 cash voucher (MY) sold by SEAGM is available for Malaysia only.Please ensure you read the Terms and Conditions in the product description before ma

How to track my order in SEAGM?

Step 1: Log in to your SEAGM account.Step 2: Click your profile icon in the top-right corner, then select My Orders from the dropdown menu.Step 3: On the My Orders page, you can track your orders using the status tabs at the top. Order Status Description All Displays all of your orders, incl

How to redeem a Japanese Mobage MobaCoin card purchased from SEAGM?

Want to enhance your Mobage gaming experience but don’t know how to redeem your MobaCoin card? Well, this tutorial is just for you! Here, we’ll guide you through the redemption process so you can get your game on! Step 1: Once you are logged into your Japanese Mobage account, click on the button at

How to redeem Korean Google Play Gift Card (KR) purchased from SEAGM?

Google Play Gift Card is the prepaid top-up card for Google Play Balance. It can be redeemed to pay for thousands of books, songs, movies, apps, magazines and many more on the Google Play store. PLEASE READ CAREFULLY BEFORE AGREEING TO PURCHASE: Google Play Gift Card KR is only valid for IP address

How to buy Japan Bitcash (Yen¥) from SEAGM?

BitCash is one of Japan's E-money used for online payments for Japanese online services, online games, SNS, video and music downloads. Japan BitCash Gift Card is safe and easy-to-use Internet cash in the form of prepaid cards.Important note:Japan BitCash is strictly for Japan Games only.This product

How to buy HitPoints USD card from SEAGM?

HitPoints is an e-currency. HitPoints wants to give gamers and publishers alike full access to the gaming market. Whether it's buying a new game or just a simple microtransaction, we want to give you the option to pay the price that everyone else is paying. Games shouldn’t be worth 3X more just beca