How to check your order details in SEAGM App?

Step 1: Go to the bottom right on your screen and tap the "User" icon, then login to your SEAGM account. You'll be directed to the User profile page.  Step 2: Go to "My Order" and tap the arrow symbol "view all". You will then be shown a list of all the orders you have made in SEAGM.  Step 3: Click

How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account.   These are some visual pictures that represent an order status as shown below:  A: If your order sta

Why is my SEAGM account being suspended?

Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from f

How to Change Currency on SEAGM App?

Step 1: Open or install SEAGM App on your mobile> click "user"  then login/register an account.  Step 2: Once login, click on "Language/Currency".  Step 3: Choose the currency you need and click back to the user page, then you're all set. 

How to place an order by using SEAGM credits?

Note: Make sure your SEAGM credit balance is equal to or more than the credits needed for the ordered item. Step 1: Log in to your SEAGM account and check on your credit balance.  Step 2: Choose your products in SEAGM then click "Pay Now" to be directed to the checkout page. Step 3: At the Paymen

How to check your Payment Order Number in SEAGM?

 Step 1: Sign in to the SEAGM account. Then, click "My Orders" to browse all the created orders.  Step 2: Check the Payment Number at the top left of the list which starts with PXXXXXXXX.   Note: There may be a slight delay in processing your order during peak periods. However, rest assured that w

FAQs: Payment attempts failed for PayPal in SEAGM.

1. Why is my payment attempts failed?  Kindly note that our system uses a fraud solution to manage our credit card payments via PayPal. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ri

FAQs: Roblox Gift Card purchased from SEAGM.

Roblox is the ultimate virtual universe that lets you play, create, and be anything you can imagine. Join millions of players and discover an infinite variety of immersive worlds created by a global community! 1. What can I do with Roblox gift cards? A Roblox Gift Card can be used to buy Robux or a 

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How

FAQs: SEAGM Pre-order

Q: What do pre-order means?A: Pre-order is an order placed for a product which is hard to get or out of stock due to their popularity. Pre-ordered items are not available at the time of purchase.  SEAGM allows the customer to reserve the product and receive it immediately when the product is availab

How to pay using Unitel DCB [MNT] in SEAGM?

Unitel DCB (Direct Carrier Billing) is a payment service offered by Unitel that allows users to purchase digital content (like apps, games, and subscriptions) and charge the cost directly to their mobile phone bill or prepaid balance. It's a fast, easy, and secure way to pay without needing a credit

How to pay using Toki [MNT] in SEAGM?

Toki Payment is a fast and secure payment solution designed to simplify online transactions. It offers seamless integration, low fees, and supports multiple currencies, making it easy for businesses and customers to send and receive payments globally. Note: 1. A processing fee will be applied autom

How to redeem the MY.DIY eGift [MY] purchased from SEAGM?

Most MR.DIY stores occupy an average of about 10,000 square feet per outlet, providing a comfortable and wholesome family shopping experience. MR.DIY serves more than 80 million customers yearly across all stores in Malaysia and Brunei, as well as through its online store. All MR.DIY stores are mana

How to purchase the MR.DIY eGift [MY] from SEAGM?

Most MR.DIY stores occupy an average of about 10,000 square feet per outlet, providing a comfortable and wholesome family shopping experience. MR.DIY serves more than 80 million customers yearly across all stores in Malaysia and Brunei, as well as through its online store. All MR.DIY stores are mana

How to purchase the Shells Voucher [MY] from SEAGM?

A Shells e-voucher is a digital gift card that can be redeemed for fuel or other products at any Shell station. To redeem one, present the e-voucher's code or barcode to the cashier at a Shell station, who will key in the code to instantly validate and apply the voucher's value to your transaction.

How to redeem the Shells Voucher [MY] purchased from SEAGM?

A Shell e-voucher is a digital gift card that can be redeemed for fuel or other products at any Shell station. To redeem one, present the e-voucher's code or barcode to the cashier at a Shell station, who will key in the code to instantly validate and apply the voucher's value to your transaction. T

How to purchase Summoners War: Lost Centuria in game rune package using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and start the

How to purchase Summoners War: Lost Centuria in game attribute summon using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and start the