What is the purpose of commenting on orders?
Order comment is a fast and easy way for you to send updates or messages regarding your order in SEAGM. If you received a notification from the SEAGM system regarding incompatible/wrong player information, do update the correct Player information in the order comment section and we will process it soon!
Step 1: Once logged in to the SEAGM account, click on the profile icon on the top right of the main page. Then, click on "My Orders".
Step 2: Select the order [Eg: CXXXXXXXX or DXXXXXXXX] that you have paid and want to update information on.
Step 3: Once clicked on the order number, you'll be directed to the "Order Details" window. You can type a comment or "choose file" to attach pictures, then click "Send Message".
Important: Comment can only be sent if the order delivery status is under "Wait Send/Sending".
***To check on order notifications, kindly click on "Notifications" under your SEAGM profile.
Thank you.
Visit the SEAGM Support site for quick answers and guides.
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