Order Comment is a fast and easy way for you to send updates or messages on SEAGM.
Note: If you received notification from the system about incompatible/wrong Player ID, try sending the correct Player ID at Order Comment.
Follow the steps below to submit a comment:
Step 1: Once logged in to the SEAGM account, click user profile then click "My Orders" > click the Order ID e.g. Dxxxxxxxx.
Step 2: You'll be directed to the "Order Details" window. You can type a comment or "choose file" to attach a file > Next, click Submit.
Important: Comment can only be sent if the order delivery status is under "Sending".
Step 3: The system will notify you once the order is completed.
Notes: To check all purchases notifications, kindly refer to "Notifications".
Thank you.
Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat.
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Order Status Real-time Notification
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How can I cancel my paid order?
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